Sales Operations Manager, Order-to-Cash & Fulfillment

What you’ll do

• Own the full order-to-cash lifecycle from deal to delivery to revenue
• Ensure orders flow cleanly across Salesforce, Shopify, and NetSuite
• Manage invoicing, collections, credit terms, and tax compliance
• Partner with Finance on reconciliation, inventory valuation, and reporting
• Maintain real-time inventory accuracy across multiple systems and locations
• Build and optimize workflows that scale with the business
• Oversee fulfillment operations across ICs, board assemblies, and hardware shipments
• Support both high-volume transactions and complex enterprise deals

What you bring

• Strong experience in ERP systems with deep expertise in NetSuite
• Background in order management, accounts receivable, and fulfillment operations
• Experience working with Salesforce and eCommerce platforms like Shopify
• Familiarity with hardware, semiconductor, or electronics environments
• Understanding of inventory systems, BOMs, and operational workflows
• Knowledge of revenue recognition and financial processes
• Ability to build structure in a fast-moving, ambiguous environment
• Detail-oriented, systems thinker, and highly accountable

Why this role

• Own a critical function that directly impacts revenue and operations
• Work across Sales, Finance, and Supply Chain with real visibility
• Build scalable systems in a growing hardware company
• Be part of a team shipping real products into the market

Benefits

• Medical, dental, and vision coverage
• 401k