Sales Operations Manager I (Salesforce, CRM governance, data quality)

Main Responsibilities

• Own and manage end-to-end Sales Operations processes, including pipeline management, forecasting support, performance tracking, and operational cadence.
• Act as a Salesforce (SFDC) subject-matter expert, ensuring data accuracy, CRM governance, and adherence to global sales processes.
• Build, maintain, and enhance Salesforce reports and dashboards.
• Prepare and distribute regular sales and business performance reports.
• Proactively analyze sales data to identify trends, risks, and opportunities.
• Partner with Sales, Finance, Regional Sales Ops, and Analytics teams.
• Support data hygiene, CRM enhancements, and process standardization initiatives.
• Respond to ad-hoc analytical and reporting requests.
• Support Tableau dashboarding and visual analytics (nice to have).

Who are you?

• 8+ years of experience in Sales Operations or Business Operations.
• Strong hands-on experience with Salesforce CRM.
• Solid understanding of sales processes, pipeline management, and forecasting.
• Strong analytical and data-driven mindset.
• Tableau reporting experience is a strong plus.
• Excellent communication and stakeholder management skills.

HERE

HERE Technologies is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.