Sales Market Manager (IN/OH/KY)

At Genesis, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. We believe in our people and realize that our success is a direct result of our commitment in offering great opportunities for your career.

About the role

The Genesis Sales Market Manager position is a high impact, revenue generating role that is directly responsible for driving volume and market share growth across the sales organization. This role serves as Genesis Motor America’s primary field representative to dealer principals and leadership teams, translating brand strategy into measurable results. The Sales Market Manager drives new and certified pre-owned sales, digital retail execution, facility and program compliance, and dealership profitability.

Success in this role requires strong financial acumen, disciplined KPI management, and the ability to influence dealer action, remove performance barriers, and hold partners accountable to Genesis standards. This is a field-based position requiring frequent travel within the assigned market (approximately 80%).

Responsibilities

• Own assigned market results, including wholesale, new retail, CPO, market share, and dealer financial performance.
• Lead dealer performance reviews using KPIs, financial statements, and operating trends; identify gaps, align action plans, and hold dealers accountable for execution.
• Drive sales performance through stronger digital retail, lead management, local market activation, and retail conversion discipline.
• Partner with dealers to improve inventory health, wholesale execution, pricing discipline, and overall market competitiveness.
• Escalate risks early and coordinate cross-functionally to remove barriers, accelerate performance, and deliver commitments.
• Exercise independent judgment in diagnosing dealer performance issues, setting priorities, and recommending actions to improve sales, profitability, and customer experience.
• Authorized to make field decisions on dealer support, customer escalation resolution, vehicle allocation input, and program execution within established guidelines.
• Challenge dealer leaders constructively, influence decisions with data, and hold partners accountable to agreed action plans and Genesis standards.
• Use sound business judgment to balance short-term results with long-term brand health, dealer capability, and retail performance.

Requirements

• High school diploma required.
• Bachelor’s degree in business, marketing, or a related field preferred.
• 6+ years of experience with automotive dealerships, OEM field operations, sales operations, or dealer development required.
• Luxury or premium brand experience strongly preferred.
• Proven success influencing dealer leadership and improving KPI performance across sales, CPO, market share, customer experience, or profitability.
• Experience in digital retail, lead management, and sales conversion strategies preferred.
• Strong analytical, financial, and problem-solving skills with the ability to turn data into action.
• Executive-level communication and presentation skills with credibility across dealer principals and senior leaders.
• Strong planning, prioritization, and follow-through in a fast-paced field environment.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; experience with CRM, reporting, and dealer performance tools preferred.
• Ability to influence without direct authority and drive accountability across cross-functional stakeholders.
• Valid driver’s license required.

Benefits

• Compensation Range: $80,000 - $120,000 annual base salary
• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)