Sales Manager, Microelectronics & Data Centers

About the role

The Sales Manager, Microelectronics & Data Center is responsible for handling key Microelectronics (ME) and Data Center (DC) end-user customers. These partners are highly valuable, and the Sales Manager must build and cultivate a strong relationship with their client(s). The Sales Manager assumes lead point of contact for all key client matters, anticipates the client's needs, works within the company structure to ensure deadlines for the customer are met, and helps their organization succeed. The Sales Manager must understand the client(s) needs and will establish relationships with the key vendors and designers that serve their account(s). The position will also bring in new business from other prospects and will develop new relationships with potential partners.

Responsibilities

• Develops a solid, lasting, and trusting relationship between major key client(s) and our company including but not limited to contractors, engineers, and end-users
• Identifies and delivers significant commercial opportunities with client(s)
• Addresses and resolves key client issues, opportunities, and concerns
• Develops a complete understanding of account needs
• Actively seeks new segment opportunities with existing customers and new targeted accounts
• Serves as the key point of contact (including commercial and technical matters) and first line for escalations within assigned accounts and projects
• Manages communications between key client(s) and internal teams
• Manages activity and projects as applicable
• Negotiates terms and conditions, and obligations, with assigned client(s)
• Works with engineering, design, sales teams, operations, logistics, managers, and other team members to ensure the highest quality of materials and services are being produced and all client needs met
• Collaborates with global teams to position value added solutions and services to their client
• Prepares and facilitates monthly meetings with client and applicable company participants; organizes and effectively communicates action plans as required
• Meets all client needs and deliverables according to agreed timelines
• Is perceived as a sound business partner, delivering tangible value to the business unit internal customers
• Prepares relevant management and other internal reports as required
• Verifies all sales planning activities captured in CRM
• Organizes market intelligence dashboards as applicable
• Provides feedback to local and global teams regarding client perception of service offering
• Works effectively with Company personnel, customers and others by sharing ideas constructively; listening to and objectively considering ideas and suggestions; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems constructively to find mutually acceptable and practical business solutions; addressing others respectfully; and respecting the diversity of the workforce
• Committed to the protection of the environment and the health and safety of employees, customers, and neighbors; responsible for maintaining and continuously improving the Environmental Management System (EMS)
• All other duties as assigned

Requirements

• Bachelor's degree in engineering, marketing, business administration, mathematics, or equivalent relevant experience
• Microelectronics and Data Center or related technology (i.e. software, hardware, MEP infrastructure) experience (more than 7 years) strongly desired
• Proven experience in business development, account management, and/or technical sales
• Technical expertise: understanding of available products and applications and their benefits to Vertical
• Approaches challenges optimistically and with courage
• Entrepreneurial mindset to make decisions under uncertainty
• Agile, respectful, and cross-cultural awareness; leaves others with a positive impression
• Results and performance orientated (striving for achievement)
• Highly effective customer service skills (proactive)
• Strong strategic and analytical thinking; takes initiative
• Ability to build up trust and teams (good networker)
• Positive attitude with the ability to motivate and spark enthusiasm
• Strong inter-cultural skills to manage dispersed team and ability to address and resolve conflicts
• Ability to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player, self-motivated and self-directed
• Excellent interpersonal relationship skills
• Deep knowledge of the technology space; Microelectronics, Data Center experience preferred
• In-depth understanding of key clients and their position in the industry
• Ability to analyze data and sales statistics and translate results into better solutions
• Excellent verbal and written communication skills; must be a listener, a presenter, and people person
• Proven experience with CRM software and the Microsoft Office Suite, with emphasis on Excel, PowerPoint
• Strong negotiation skills
• Ability to multitask and manage more than one client account
• Proven results of delivering client solutions and consistently meeting sales goals

Working conditions

• Remote position
• Location: Eastern region — United States based, near a major international airport
• Travel: 50% within the United States