Sales Engineering Manager (Data Center, Manufacturing)

About the role

The Sales Engineering Manager leads the Sales Engineering team responsible for technical pre-sales support and solution development across customer opportunities within the data center market. This role ensures delivery of high-quality, technically sound, and commercially aligned solutions that support business growth and successful project execution.

Responsibilities

• Team Leadership & Development
• Lead and manage the Sales Engineering team.
• Provide coaching, mentorship, and performance management for team members.
• Establish clear expectations, development plans, and performance standards.
• Support hiring, onboarding, and development of new Sales Engineers.
• Foster a collaborative, accountable, and high-performance team culture.
• Sales Engineering Operations
• Own day-to-day Sales Engineering execution and workload coordination.
• Allocate team resources across active opportunities based on priority and complexity.
• Establish and maintain structured operating cadence (weekly team reviews, pipeline alignment, workload tracking).
• Ensure timely delivery of technical solutions and customer-facing deliverables.
• Improve consistency, quality, and efficiency of solution development processes.
• Technical & Commercial Support
• Partner with Commercial teams to develop technically viable and competitive solutions.
• Review technical assumptions and scope definitions prior to proposal submission.
• Ensure alignment between customer requirements, engineering capabilities, and commercial objectives.
• Act as first escalation point for technical pre-sales challenges within the Sales Engineering team.
• Cross-Functional Collaboration
• Collaborate closely with Commercial leadership to support opportunity strategy.
• Partner with R&D to align product innovation with customer and market needs.
• Coordinate with Engineering and Project Management teams to ensure effective handoffs from pre-sales to execution.
• Support continuous feedback loops from project execution into future solution improvements.
• Process & Continuous Improvement
• Develop scalable processes supporting Sales Engineering growth.
• Identify operational bottlenecks and implement improvements.
• Establish KPIs and metrics to measure team effectiveness and performance.
• Promote best practices in technical solution development and customer engagement.

Qualifications

• 6+ years’ experience in Sales Engineering, Applications Engineering, or Technical Pre-Sales roles.
• Experience within data center, mission-critical infrastructure, or related technical industries.
• Demonstrated leadership or team management experience.
• Strong technical and commercial problem-solving capability.
• Experience supporting complex customer projects or enterprise accounts.
• Excellent communication and stakeholder management skills.

Skills

• Managing Sales Engineers or technical teams.
• Familiarity with containment systems, cooling infrastructure, modular solutions, or engineered systems.
• Experience working with hyperscale or enterprise data center customers.
• Engineering degree or equivalent technical background.