Sales Manager-Hudson Yards

Are you a good match? The ideal candidate for this role will elevate client experiences, drive sales, and develop a client development strategy utilizing CRM initiatives.

Requirements

• Bachelor’s degree
• 5-7 years of experience in a luxury retail environment
• Prior supervisory experience
• Ability to lead teams to provide an exceptional client experience
• Strong selling and closing skills
• Proficiency in Excel and Word
• Comfortable with travel
• Strong networking abilities, particularly with high-profile events
• Fluency in a foreign language relevant to the market (preferred)
• Excellent communication, problem-solving, and interpersonal skills

Responsibilities

• Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor
• Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume
• Guide the team in achieving performance goals through feedback, coaching, and successful sales closures
• Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention
• Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth
• Assist Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards

About the role

Reporting to the Boutique Director, you will assist with the overall management and enhancement of the Boutique, focusing on building sales, developing and leading the sales teams, and achieving a sustainable high quality of service. As a Sales Manager, you must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison.

Benefits

Richemont offers a generous compensation and benefits package for eligible employees.

Pay

Expected salary range: $130K–$140K yearly. This role is annual bonus eligible.