Sales Manager - Freight Brokerage

About the role

A Sales Manager oversees the sales operations of a GEODIS Capacity Solutions (freight brokerage) inside sales team, focusing on connecting shippers with carriers to move freight efficiently. This role involves developing and managing client relationships, leading sales teams, setting targets, driving revenue growth, negotiating rates, ensuring high service quality, analyzing market trends, and implementing strategies to expand the customer base and achieve business goals.

Responsibilities

• Provide daily management and mentoring of the brokerage operations department.
• Gain opportunities for brokerage team members to work on meaningful projects and increase team knowledge and development of the transportation industry.
• Interview and hire team members.
• Develop tactical and strategic plans to build a talent pipeline through team member development and meet growth objectives.
• Drive consistent performance with a focus on onboarding new customers and retaining existing customers.
• Ensure the team is optimally staffed and organized to maximize performance and achieve results.
• Manage account relationships as the primary point-of-contact for day-to-day needs, including communication between sales and operations.
• Manage the coordination of customers’ needs, billing, collections, and other activities.
• Establish and maintain relationships with key decision-makers within customers’ organizations.
• Track and maintain operational activity metrics and ensure that weekly/monthly quotas are met.
• Understand the evolving and competitive landscape of the 3PL/brokerage business and align resources to develop creative and strategic solutions.

Requirements

• Bachelor’s degree from a 4-year university or college preferred.
• Minimum 5 years of related experience with a heavy concentration on brokerage operations.
• Minimum 3 years of successful management experience.
• Experience with Transportation Management Systems, market rate tools/software, and analysis with large data sets.
• PC literate with experience in Microsoft Outlook, Word, Access, and Excel.
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
• Excellent planning and organizational skills.
• Strong personnel development skills.
• Strong problem-solving skills.
• Ability to work in a fast-paced environment.
• Knowledge of domestic transportation and documentation for all utilized modes of transport.
• Knowledge of regulatory compliance associated with US truck freight brokerage.

Benefits

• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment.
• Access wages early with the Rain financial wellness app.
• Health, dental, and vision insurance after 30 days of employment.
• 401k match.
• Paid maternity and parental leave.
• Access to career development, employee resource groups, and mentorship programs.
• Employee discounts.
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app.
• Free financial wellness programs.
• Daycare discount program.
• Opportunities to volunteer and give back to your community.