Sales Manager

Day-to-day basic Responsibilities

• Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance of the brand in the marketplace.
• Spend the majority of time prospecting/cold calling for new accounts and thoroughly saturate existing accounts.
• Meet or exceed all established sales goals.
• Monitor production of all top accounts and evaluate trends within the marketplace.
• Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments (long-term business, short-term business and leisure).
• Successfully perform the sales process (establishing rapport, qualifying, meeting needs, handling objections and closing).
• Close new business from prospecting calls.
• Maintain a good working relationship with the existing client base and explore ways to increase revenue from this base.
• Invite clients to the hotel for site tours, lunches, barbecues, etc., as well as traveling to off-site sales calls, meetings, conventions, activities, etc.
• Meet and greet on-site clients.
• Aid in implementing special promotions relating to direct sales segments.
• React to negative trends in the marketplace and special promotions.
• Develop extensive knowledge of the marketplace.
• Develop telemarketing/maintenance calls and trace appropriately.
• Absorb the opportunity to change or give up established accounts for the good of the hotel.
• Understand and utilize the sales tracking program.
• Keep all files current and organized.
• Follow up on all requests in a timely manner.
• Carry through all assigned tasks within the approved timeline.
• Assist with the completion of the hotel's annual budget.
• Travel to meet clients and attend trade shows.
• Work a schedule of at least 40 hours per week, which may occasionally include weekends.
• Maintain and monitor production on assigned accounts.
• Maintain inventory and rate availability.
• Perform any other task or duty as requested by the Director of Sales or the General Manager.

Skills

• A team player with a heart for hospitality.
• Entrepreneurial at heart and innovative in mind.
• A long-term thinker.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• Able to maintain composure and objectivity under pressure.
• A strong and confident negotiator.
• Comprehensively aware of how important relationships are and find joy in growing and maintaining new ones with clients and employees.
• An excellent communicator with stellar time-management skills.
• A self-starter with a strong work ethic who can work both individually and with a team.
• A leader by example, ready to motivate and inspire others.
• Passionate about closing the business and thinking creatively in order to win it.
• Ethical, with high integrity, respect and sense of community.
• Capable of exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Fluent in English.
• A plus: Years of experience in hotel sales or relevant field.
• A high school graduate with a diploma or equivalent.

Pay

$60,000 - $65,000 per year

Benefits

• PTO
• Hotel and restaurant discounts
• Health, vision and dental benefits
• 401(k) plans with matching contributions
• Bonus
• and more