Sales Manager

About the Role

At The Nines, Portland, we embrace:

• Historic Retail Palace Reborn - Adaptive reuse of the 1909 Meier & Frank building as a love letter to Portland's architectural past
• Dual Culinary Destination - Urban Farmer's farm-to-table steakhouse and Departure's rooftop pan-Asian cuisine — two of Portland's most acclaimed restaurants
• Living Sustainability Philosophy - Onsite honeybees, hydroponic gardens, and a house butcher reflect a genuine commitment to sourcing
• Oregon Art Immersion - 400+ locally curated pieces including the iconic Bird Song chandelier and student monotypes in every room
• Sophisticated Portland Spirit - Luxury rooted in the city's creative, locally obsessed, independent character

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. As Sales Manager, you will meet and exceed revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.

Responsibilities

Direct Sales & Business Development

• Execute a strategic sales plan focused on revenue generation across assigned market segments.
• Conduct targeted sales calls, site visits, networking events, and client meetings.
• Maintain reliable transportation and a valid driver's license for local sales activities.
• Develop and manage a robust pipeline of qualified prospects and opportunities.

Account Management & Client Relations

• Maximize revenue from existing accounts through proactive relationship management and account growth strategies.
• Develop meaningful relationships with key decision-makers, meeting planners, travel buyers, and community partners.
• Conduct hotel tours, site inspections, and client entertainment activities.
• Maintain detailed account profiles, trace systems, and communication records within CRM platforms.

New Business Development

• Identify and capture competitor accounts through market research, networking, industry events, and prospecting efforts.
• Follow up on all leads within 48 hours and collaborate with other Sage properties when appropriate.
• Develop and execute targeted account plans and prospecting initiatives.
• Utilize CRM, market intelligence, and lead generation tools to identify revenue opportunities.

Revenue Strategy & Forecasting

• Apply revenue management principles and pricing strategies to maximize profitability.
• Participate in sales strategy meetings, forecasting discussions, and account reviews.
• Maintain an accurate revenue pipeline and provide regular updates on opportunities and market trends.

Market Segment

Corporate with specific verticals

Product Knowledge & Market Expertise

• Maintain comprehensive knowledge of The Nines, including guest rooms, meeting space, restaurants, amenities, and competitive advantages.
• Serve as a brand ambassador for The Nines and represent the hotel with professionalism and enthusiasm.
• Stay informed on market trends, competitive activity, and local business developments.

Professionalism & Teamwork

• Manage travel and entertainment expenses responsibly.
• Demonstrate the highest levels of integrity, professionalism, and customer service.
• Foster strong working relationships across hotel departments and actively contribute to a collaborative culture.
• Maintain a professional appearance and positive attitude at all times.

Requirements

• High school diploma or equivalent required.
• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
• Minimum 2 years of hotel sales, hospitality sales, or related business development experience required.
• Luxury or upper-upscale hotel experience preferred.

Skills

• Strong consultative selling, negotiation, and presentation skills.
• Knowledge of hotel sales processes, revenue management principles, and forecasting.
• Experience with CRM systems, Marriott CI/TY, Microsoft Office, and sales technology platforms preferred.
• Excellent verbal and written communication skills.
• Strong organizational, time-management, and problem-solving abilities.
• Ability to manage multiple priorities and work independently.
• Ability to develop and maintain strong customer and internal relationships.

Physical Demands

• Bending/kneeling - repeated bending and kneeling required while filing
• Mobility - must be able to reach all areas of hotel to assist clients.
• Occasional standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

General office and hotel environment.

Benefits

• Unlimited time off per Sage policy and manager approval
• Medical, Vision, Dental and Retirement Benefits
• Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
• Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
• Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
• Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
• Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
• Eligible to enroll for short-term and long-term disability insurance coverage
• Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
• WINFertility guidance for those enrolled in Sage medical plan
• Complimentary cafeteria
• $50 TriMet monthly subsidy or parking stipend
• Calm Health Application Subscription
• Employee assistance program
• Paid time off for vacation, sick time, and holidays
• Tuition Reimbursement of up to $2,000 per calendar year
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Pay

USD $80,000.00 - USD $85,000.00 /Yr.