Sales Manager

About the role

The AC Hotel by Marriott Chicago Downtown is seeking a Sales Manager to maximize revenue by driving guest room and/or event space sales within assigned markets, ensuring financial and sales goals are consistently achieved or exceeded.

Responsibilities

• Proactively prospect, solicit, and develop accounts through phone outreach, personal visits, outside sales calls, email, and other communication methods.
• Conduct hotel site inspections, host in-house and off-property client entertainment, and maintain strong, consistent follow-up practices.
• Prepare and present proposals and contracts, both written and verbal, in a timely, accurate, profitable, and professional manner.
• Manage all account details through the group sales process, including effective turnover to the Catering/Event Services team for final arrangements.
• Participate in required meetings, including pre-convention, business review, and departmental meetings.
• Submit reports, proposals, contracts, and client correspondence within established deadlines.
• Other duties as assigned.

Requirements

• Ability to assess client needs, negotiate pricing effectively, and craft solutions that support revenue goals.
• Previous hotel sales experience with a strong understanding of Group and/or Business Transient markets.
• Excellent written and verbal communication skills with the ability to build strong client relationships.
• Solid mathematical skills to accurately calculate room blocks, average rates, forecasts, and related sales data.
• Strong networking and marketing abilities, with confidence representing the property in the community and industry.
• Ability to actively participate in monthly meetings and organizational events to support sales strategies and visibility.
• Curiosity and willingness to continually learn and understand assigned market(s) to uncover new business opportunities.
• Ability to work on site during scheduled hours.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of relevant experience in hotel sales, preferably in Group and/or Business Transient markets.
• Proficiency in Microsoft Office Suite.
• Valid driver's license and reliable transportation.

Skills

• Excellent written and verbal communication skills.
• Strong negotiation and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of hotel operations and sales processes.

Benefits

• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• "Two for one" movie theater coupons at Marcus Theatres.
• Paid time off.
• Flexible scheduling.
• Early wage access.
• Medical, dental, and vision insurance (offered after 30 days of employment).
• Company-paid life insurance.
• Employee assistance program offer.
• 401(k) with employer match.

Pay

Starting at $65,000

Schedule

Flexible scheduling