Sales Manager

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.

About the role

Sell Luxury. Live Modern. Earn Without Limits. La-Z-Boy isn’t just comfort anymore — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.

• Guiding high-end clients through a premium sales experience.
• Creating inspired spaces with world-class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

Location: Egg Harbor TWP, NJ

Responsibilities

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Promote In-home design program.
• Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance.
• Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
• Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction.
• Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.
• Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.
• Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards.
• Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.
• Support company-wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand's positioning.
• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Support planning and executing sales promotion and events.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

Requirements

• High School or GED Equivalent.
• 1-3 years in a business unit with a retail sales emphasis.
• Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Preferred Qualifications

• Experience managing in a retail environment with a strong focus on sales.
• Strong business acumen.
• Advanced interpersonal skills, communication skills & experience in building effective relationships.

Skills

Polished, persuasive, and endlessly ambitious. Passionate about modern aesthetics and premium materials. Obsessed with detail, service, and delivering the wow factor. Experienced in sales or retail (luxury experience = a major plus).

Physical Demands

• Ability to lift and/or carry up to 50 pounds.
• Ability to stand for long periods of time.
• Nearly continuous use of repetitive hand motions, hearing and listening.
• Often required to sit, walk, bend and stoop.
• Subject to inside environmental conditions.
• Ability to pass background and drug screen.

Pay

Training Pay: $20 per hour for 2-6 weeks (no commission).

Average Earning Potential After Training: $60,000 - $80,000+ (inclusive of base, commission and bonus).

Post-Training Pay:

• Base Pay: $10,400 per year.
• Commission & Bonus: Earn more with UNCAPPED commission on written sales – 6% on La-Z-Boy Design Sales and 4% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity up to $1,500 based on achievement of store sales goals.

Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills.

Schedule

40 hours per week.

Benefits

• Health Insurance through Blue Cross/Blue Shield.
• Optum for Prescriptions.
• In-Network Dental and Vision Insurance.
• Paid Vacation.
• 401k with match up to 6%.
• Disability Insurance.
• Life Insurance and AD&D.
• Paid Bonding Leave.
• Paid Training.
• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free.
• Tuition Reimbursement (may receive up to $5,250 per calendar year).
• Employee Assistance Program (Free to all employees!): Counseling sessions, financial and legal resources.
• 9-11 paid holidays each year.
• Two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.