Sales Manager

About the role

We’re seeking a driven, charismatic, and experienced Sales Manager to join our high-performing team. This role is ideal for a proactive sales professional with a strong network to pull from, exceptional closing skills, and a collaborative spirit.

Responsibilities

• Lead the full sales cycle from prospecting to closing
• Knowledge of all hotel facilities and nearby attractions
• Travel as needed for trade shows, client meetings, and industry events
• Negotiate group rates and hotel services within established guidelines
• Draft and review contracts and rate agreements with precision
• Participate in all necessary team and department meetings
• Collaborate with hotel departments to ensure seamless execution of client needs
• Conduct site inspections, presentations, and special events for potential clients
• Represent the hotel at networking events, trade shows, and industry functions
• Maintain accurate records in our sales and catering system (Delphi/Amadeus)
• Deliver monthly sales reports and forecasts
• Respond promptly to guest inquiries and ensure exceptional service
• Meet or exceed monthly sales targets
• Support team initiatives and contribute to a positive work environment

Requirements

This position is BONUS ELIGIBLE. Come join the Canopy by Hilton Baltimore Harbor Point team!

Qualifications

• Strong prospecting skills and ability to engage meeting/event planners
• High school diploma required; associate or bachelor’s degree preferred
• Professional appearance and demeanor
• Excellent communication, organization, and time management skills
• Able to work independently and thrive under pressure
• Proficiency in Outlook, Word, Excel, Canva, and Delphi/Amadeus
• Availability during peak times, including occasional weekends, holidays, and special events

Skills

• Exceptional closing skills
• Collaborative spirit
• Strategic sales efforts
• Effective communication and organization
• Time management and independence
• Proficiency in relevant software

Benefits

• Comprehensive Benefits Package including health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts
• Daily pay access

Pay

$59,000. - $60,000. annual.

Schedule

The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours.