Sales/Install Coordinator
Keefe's Air Conditioning Heating Electrical Generator & Plumbing · Harvey, LA · 2 days ago
On-siteBusiness Development$18–$21/hrFull-time
About the role
We're hiring a Sales/Install Coordinator in New Orleans to keep our HVAC, plumbing, electrical, and generator projects moving smoothly from the initial sale through installation and completion across multiple Louisiana parishes.
Qualifications
- Proficiency with Microsoft Office applications required
- Strong organizational and multitasking skills
- Excellent verbal, written, and in-person communication skills
- Customer service mindset with strong attention to detail
- Experience coordinating installations or supporting a sales team is preferred
- ServiceTitan experience is a plus but not required
- Self-motivated with a positive attitude and strong follow-through
What You'll Do
- Coordinate and schedule HVAC, plumbing, electrical, and generator installations with customers and installation teams
- Follow up with customers to ensure their experience was a positive one
- Coordinate responses with the sales team & or install team
- Provide real-time updates to customers to ensure that any issues are being addressed in a timely manner
- Maintain accurate customer records within our CRM
- Help ensure projects stay on schedule and customers experience a smooth installation process
- Support the sales team by preparing installation paperwork and coordinating sold jobs
- Verify financing approvals, contracts, and required documentation before scheduling
- Communicate with customers regarding project timelines, scheduling, and expectations
- Cook with warehouse, purchasing, and operations to ensure materials and equipment are available
- Monitor sold jobs to ensure timely progression from sale to installation
- Aid in change orders, customer communications, and scheduling adjustments
- Serve as a liaison between customers, comfort advisors, installers, and office staff to provide an exceptional customer experience
Pay & Benefits
- Pay: $18–$21 per hour
- Keefe's pays 100% of the employee-only HMO health insurance premium
- 401(k) with company match
- Paid training and career advancement opportunities
- Opportunity to grow with one of Greater New Orleans' most established home service companies
Schedule
Full-Time
Tuesday - Saturday
Mon. – Friday, 9:00 AM – 6:00 PM; Saturday, 7:00 AM – 4:00 PM