Sales Information Systems CPQ Administrator

About the role

Utility Trailer Manufacturing Company, LLC., a family-owned 100 plus year-old company, is the long-term industry leader in refrigerated semi-trailers and North America’s fourth largest semi-trailer manufacturer. The Sales Information Systems CPQ Administrator is a career opportunity for an individual with excellent verbal and written analytical skills, computer database skills and good organizational ability. We are looking for an individual who has experience in data review and input using Excel/Access and is well‑organized. The role maintains the backend data and configuration rules for the Utility CPQ Quote System and serves as the primary point of reference for CPQ functionality and option availability for UTM dealers, regional managers, engineering, and factory personnel. UTMC is headquartered in City of Industry, California. This is an on‑site position.

Responsibilities

• Provide Phone/Teams support to dealer and internal users of the Tacton CPQ (Configure, Price, Quote) application.
• Configure and maintain data in the CPQ for quote creation.
• Create, update and maintain configuration rules in the CPQ system.
• Create and maintain CPQ training material for dealer and internal users.
• Assist with maintenance and updates to the CPQ system (front end and workflow).
• Create reports from Access and Excel tools (developed in‑house) from AS400 and other data for use by multiple departments.
• Refine and develop tools in Excel and Access for analytic reporting to the UTM Sales group.
• Maintain options file data for external and internal users.
• Perform data entry and data analytics (frequencies).
• Facilitate interdepartmental communication; communicate option availability to multiple departments/users (internal and external).
• Respond to option availability inquiries: option status, standard option pricing, option compatibility support.
• Research trailer parts information (catalogs and websites).
• Understand engineering drawings (trailer parts).
• Support the creation of VIN labels for all factories (via an in‑house program).
• Complete related tasks in a timely manner while ensuring accuracy and attention to detail.

Requirements

• Excellent verbal and written communication skills.
• 1‑2 years of experience with administration of a CPQ (Tacton, Sales Force, or similar product).
• Computer proficient (MS Office, AS400, database queries).
• Well‑organized and responsible with an aptitude in problem‑solving.
• Team player with high level of dedication.
• Customer service experience (experience in sales, as a sales coordinator or other administrative position preferred).
• Mechanically inclined.
• Associate degree (preferred).
• Ability to define problems, collect data, establish facts, prioritize, and draw valid conclusions (reasoning ability).

Benefits

• Medical, dental, vision insurance.
• Profit sharing.
• Life insurance, voluntary spouse life insurance, voluntary dependent life insurance.
• FSA, DCA.
• Long term disability.
• Accident insurance.
• Additional benefits as offered.

Pay

Salary range: $59,000‑$64,000 annually. Non‑exempt position.