Senior Product Owner, Salesforce CPQ/RCA
SolarWinds · San Francisco, CA · 2 wk ago
RemoteRemoteMarketing$100k–$120k/yrFull-time
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! We are seeking a seasoned Senior Product Owner, CPQ to own both the roadmap and the backlog for our Configure-Price-Quote platform within the IT Business Applications team. This is a senior individual contributor role for someone who can set direction for a product area, not just execute against a backlog of requirements, and who brings enough CPQ depth to be the person the business and the development team both turn to for the answer. You will own the CPQ capability roadmap in partnership with the Senior Product Manager, lead discovery and solution design across product configuration, pricing, discounting, approvals, and renewals, and drive an offshore Salesforce development team through sprint delivery to release. You will also mentor more junior product owners and analysts, and raise the bar on how the team writes requirements, designs solutions, and measures outcomes.This is a high-impact seat on a platform undergoing active modernization, including the transition toward Salesforce Revenue Cloud. You will engage directly with leaders across Sales, Deal Desk, Sales Operations, Channel, and Finance, with meaningful influence over how the company quotes and closes business.Key ResponsibilitiesProduct Area Ownership & RoadmapOwn the CPQ capability roadmap in partnership with the Senior Product Manager, maintaining a multi-quarter view of planned business capabilityDefine the vision and success measures for your product area, and make prioritization calls that balance business value, risk, technical debt, and platform healthBuild and defend business cases for significant CPQ investments, including effort, impact, and trade-off analysisContribute to the evaluation, design, and phased rollout of Salesforce Revenue Cloud (RCA) capabilities and the migration path from current-state CPQDefine and track product KPIs, quote cycle time, quote accuracy, approval turnaround, adoption, and defect rates, and use them to steer the roadmapBacklog Ownership & Agile DeliveryOwn, prioritize, and groom the CPQ product backlog across enhancements, defects, technical debt, and roadmap initiativesWrite clear, testable user stories with well-defined acceptance criteria, functional detail, and edge-case handlingLead sprint meetings with the offshore Salesforce development team: grooming, sprint planning, stand-ups, reviews, and retrospectivesAct as the decision-maker for the scrum team, clarifying requirements, resolving ambiguity, and accepting or rejecting completed workOwn release scope and readiness, including regression coverage, deployment planning, and post-release validationManage delivery risk proactively and communicate progress, blockers, and changes to stakeholders and IT leadershipHelp establish and improve team standards for story writing, design review, and release managementCPQ Process & Solution DesignServe as the senior functional subject matter expert for Salesforce CPQ: product and bundle configuration, price rules, discount schedules, approval workflows, quote templates, contracting, amendments, and renewalsLead the design of complex CPQ solutions end to end, including data model implications, automation strategy, and integration touchpointsDocument, analyze, and redesign Quote-to-Cash business processes, eliminating friction in the quoting cycle and reducing manual interventionFavor configuration and scalable platform capability over one-off customization, and actively drive down accumulated technical debt in the CPQ orgPartner with Deal Desk, Sales Operations, and Finance to strengthen pricing governance, approval hierarchies, and quote accuracyAssess and coordinate downstream impacts to order management, provisioning, billing, and ERP with adjacent IT teamsStakeholder Leadership & RequirementsLead structured discovery and design sessions with business leaders and process owners to frame problem statements and quantify business impactTranslate business needs into functional designs and high-level technical specifications the offshore delivery team can build from without reworkNegotiate scope, sequencing, and timelines with stakeholders, communicating trade-offs and the rationale behind prioritization decisionsOperate as the trusted CPQ point of contact across Sales, Channel, Sales Operations, Marketing, and FinanceRepresent the CPQ product area in cross-functional planning, architecture, and governance forumsRequired Experience8-12 years of experience in IT business systems, business analysis, or product ownership supporting enterprise applications5+ years of hands-on experience with Salesforce CPQ (Steelbrick), Salesforce Revenue Cloud (RCA), and/or Apttus/Conga CPQ4+ years of working knowledge of Salesforce Sales Cloud, including the core data model, opportunity management, and declarative configuration4+ years as a Product Owner or equivalent in an agile/scrum environment, with full backlog and roadmap ownership for a product areaDemonstrated experience delivering complex Quote-to-Cash or CPQ solutions in a multi-product, subscription, or channel-heavy environmentExperience leading offshore or distributed development teams through sustained sprint deliveryExperience mentoring or informally leading other product owners, analysts, or administratorsExposure to a CPQ platform implementation, migration, or major re-architecture preferredSkills & CompetenciesDeep command of CPQ concepts: product rules, pricing models, discounting, approval matrices, quote document generation, contracting, amendments, renewals, and order creationAbility to own a product area independently, setting direction, making prioritization calls, and being accountable for outcomes rather than tasksExceptional requirements and documentation skills, with a track record of specifications that hold up through build, test, and releaseStrong analytical judgment, able to trace a quoting problem through configuration, data, automation, and process to its root causeExcellent communication and influence skills across senior business stakeholders and technical teamsComfortable prioritizing and executing across competing demands in a fast-paced, high-visibility environmentCollaborative and self-directed, with the credibility to push back constructively when a request is not the right solutionCurious and adaptable, with active interest in evolving Salesforce capabilities including Revenue Cloud and AI-assisted sellingEducation & CertificationsBachelor's degree (4-year) in a technical or business field requiredSalesforce certifications strongly preferred: CPQ Specialist, Administrator, Sales Cloud Consultant, and/or Revenue CloudWhat Makes This Role UniqueCPQ is where go-to-market strategy meets operational reality, and this role owns that intersection with real autonomy. You will have genuine roadmap and backlog ownership rather than order-taking, direct access to the leaders whose revenue processes you are improving, and a central part in a platform modernization already underway. For a senior product owner who wants the depth of a specialist and the influence of a product leader, with a clear path toward product management, this is an unusually strong seat.The salary range for this position is in the range of $100K – $120K, depending on experience and qualifications SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice