Sales Engineer - USA

Responsibilities

• Ongoing client engagement to ensure technical alignment, including pre/post sales technical issues, documenting technical requirements, and understanding the product's technical feasibility within the opportunity/customer environment.
• Self‑starter, proactive and able to work independently when applicable.
• Develop and provide technical collateral and training for product awareness pre/post sales.
• Work in close alignment with Pre‑Post Sales teams to ensure customer technical requirements are understood and aligned with the company’s products/services, including documenting opportunity/customer network design and internal alignment with network/engineering to execute VPN, Static IP and other technical elements to support the pre‑post sales process.
• Manage customers’ technical queries and monitor support requests to ensure the company’s products meet requirements, collaborating closely with customer success for internal alignment.
• Prepare and communicate weekly and quarterly reports, including weekly technical issues/escalations.

Requirements

• 5+ years of experience managing customer technical relationships at an enterprise level.
• 5+ years of experience with technical pre‑post sales.
• Knowledge and experience of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, proxies, etc.).
• Knowledge of cellular networks: signaling (MAP, DIAMETER, GTP, etc.), core infrastructure (PGWs, STPs, DEAs, and HLR/HSS), roaming (SS7, GRX, IPX), Remote Sim Provisioning (RSP), SGP02, and SGP22.
• Strong project and time management skills.
• Exceptional business acumen and interpersonal skills that demonstrate the ability to build technical business relationships that drive alignment internally and externally.
• Proven track record working independently as well as within a team environment.
• Demonstrate strategic, tactical, and problem‑solving skills.
• Strong written and verbal communication skills.
• Exceptional interpersonal skills.
• Ability to take on and manage projects with a can‑do attitude.
• Ability to analyze data and technical trends, articulating findings.

Benefits

• Opportunity for professional development within a reputable international innovative and growing company.
• Opportunity to join a team of highly professional specialists in an international environment.
• Fully remote role.
• Medical benefits.