Sales Engineer

About the role

Kyocera International, Inc. is seeking a Sales Engineer in our Fine Ceramics Division, General Industrial. Join a company with a global presence, where your expertise in high-tech ceramics can make a significant impact.

Responsibilities

• Maintain exceptional relationships with customers
• Create and support development activity within an assigned customer base
• Facilitate contract negotiations, customer complaint resolution, and other business-to-business reporting requirements
• Manage and report on account activity
• Generate new business with established products and work with development engineers on new products
• Manage customer interaction and relationship management
• Recommend improved materials or products to customers
• Represent customer requests and perspectives to production, quality, and management personnel
• Communicate with counterparts in Japan and the US regularly for price quotations, part deliveries, technical confirmations, legal language discussions, cross-applications, and general support
• Travel up to 50% of the time to facilitate business travel and present at various levels within the organization
• Secure new orders and verify delivery and satisfaction
• Plan expenses and report on new orders and booking results monthly
• Identify and target potential customers
• Improve customer relations to increase market penetration

Requirements

• 4-year degree, BS preferred: Material Science/Engineering/Technical
• 3 years of outside technical sales experience
• Strong technical comprehension of drawings, materials, and engineering terms
• Ability to resolve conflicts effectively and professionally
• Organized with demonstrated practice of appropriate follow-up
• Ability to work well with others, both externally and internally
• Prominent written and verbal communication skills (phone, email, presentations, face-to-face)
• Legal driver's license and ability to drive in the US legally
• Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
• Basic proficiency in extracting information from SAP

Qualifications

• Bachelor’s degree required
• Ability to pass a criminal background check and drug screen

Benefits

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start
• 401(k) with company match + pension
• Medical, dental, and vision insurance
• Flexible Spending Account
• Employee Assistance Program
• Flexible schedules
• Paid time off to volunteer
• Tuition reimbursement
• Employer-paid pension
• 401(k) with both Roth and a healthy company match
• Larger locations feature on-site gyms, walking tracks, exercise rooms, and employee gardens

Company Culture

We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for. Our company motto is “Do the right thing as a human being,” and we try to use that motto constantly in our decision-making.

Pay and Schedule

Salary Range: $78,000 – $118,000 annually (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills.)