Sales Engineer

About the role

You will manage technical engagements with Mid-Tier MSOs and Telcos, exploring the use of Harmonic’s Cloud Native vCMTS & PON platform. This 100% remote position is based in the Central or Eastern time zones of the US and reports to the VP of Sales, Strategic Broadband Accounts, NA.

Responsibilities

• Position and sell Harmonic’s broadband products, solutions, and services.
• Develop and document end-to-end network solutions aligned with customer business requirements and industry best practices.
• Understand customer requirements and collaborate with product and engineering teams to address issues and deliver feature requirements.
• Support customers in integrating Harmonic’s Cloud Native solution into their existing network and migrating to a next-generation DAA network.
• Provide technical, experience-based leadership to design and architect solutions for customers and prospects.
• Deliver technical sales-oriented presentations to customer and prospect technical staff.
• Train partners on the technical advantages of Harmonic’s Cloud Native solution.
• Position Harmonic as an industry thought leader.
• Work closely with Sales and Product leaders to align coverage and activity with business needs.
• Assist with technical responses for RFx’s.
• Use standardized applications (e.g., SalesForce, JIRA, Confluence) to optimize execution of position deliverables.

Requirements

• BS/BA degree.
• Minimum of 10 years of work-related experience within targeted market sectors and accounts.
• Experience in the Cable MSO or Telco industries.
• Understanding and experience with data networking infrastructures, converged interconnect networks, and associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting.
• Deep knowledge of toolsets for configuration, management, and monitoring of OLTs, including CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka.
• In-depth knowledge of CIN networking and DOCSIS standards.
• Experience with Linux, Kubernetes (k8s), and Docker.
• Strong customer-facing and relationship management skills, with negotiation and influencing abilities.
• Ability to develop creative technical sales positioning and solution-selling methods for demanding sales situations.
• Experience using standardized applications (e.g., SalesForce).
• Ability to build relationships across all functions and regions of the company, as well as a track record of trusted customer relationships in the industry.
• Experience with AI and AI applications.
• Excellent technical writing and speaking skills.

Travel

You are required to travel approximately 50–75%.

Pay

For this role, the estimated base salary range is $137,000–$145,000 USD. The actual base salary will vary based on factors including market, location, and individual qualifications objectively assessed during the interview process.