Sales Enablement Manager(Onboarding)
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious, game changers who play to win. We set the highest standards and execute beyond them. If you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
About the role
As a Sales Enablement Manager, Onboarding, you'll build structured onboarding for our client-facing teams (SDR, AE, Pre-sales, Partners etc)—helping ramping reps faster, building confidence in the sales motion, and setting them up for early quota attainment.
Responsibilities
- Design and deliver onboarding programs for incoming SDRs and AEs across various segments
- Facilitate new hire bootcamps, role-plays, and live training sessions
- Build and maintain onboarding programs including playbooks, pitch frameworks, and ramp curricula
- Partner with Sales Leadership to define ramp milestones and success metrics (e.g., time-to-first-meeting, time-to-first-close)
- Reinforce messaging, product knowledge, and sales methodology throughout the onboarding journey
- Identify ramp gaps and work cross-functionally with leadership to close them
- Maintain and update onboarding content in the LMS or enablement platform
- Coach new reps 1:1 on what success in their role looks like
Requirements
- 2–4 years of experience as an SDR, BDR, or AE OR 1–3 years in a sales enablement, sales training, or revenue onboarding role
- Familiarity with sales methodologies
- Strong facilitation and presentation skills
- Experience with Sales tools (Salesforce, Outreach, Gong)
- Ability to build materials and frameworks from scratch—decks, playbooks, call scorecards
- Coachable, collaborative, and energized by helping others grow
Benefits
Join an ever-growing, market-disrupting, global company where teams—comprised of the best of the best—work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.
About the company
Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse excelling in AI, cloud, and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.