Sales Enablement Manager

NiCE · Atlanta, GA · 2 wk ago

Full-time

About the role

The Sales Enablement Manager is responsible for driving seller productivity, accelerating ramp, and ensuring the field is consistently equipped to win. This role owns everboarding, field enablement, and ongoing readiness across tools, product updates, and core selling motions. This is a performance role—success is measured by impact on pipeline, deal velocity, and seller effectiveness in the field.

Responsibilities

Everboarding & Continuous Readiness
- Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding
- Deliver ongoing enablement aligned to product releases, messaging updates, and GTM priorities
- Ensure sellers can confidently position new capabilities and handle evolving customer conversations
Field Enablement
- Partner with Sales leadership to identify skill gaps and prioritize enablement initiatives
- Build and deliver high-impact sessions focused on real deal scenarios
- Reinforce core sales motions: discovery, qualification, demo positioning, objection handling, and closing
Product & Tool Enablement
- Translate product updates into clear, actionable guidance for the field
- Ensure sellers are proficient in core tools (CRM, sales engagement platforms, demo environments)
- Drive adoption and effective usage of tools that improve pipeline generation and deal execution
Program Development & Execution
- Build structured enablement programs aligned to business priorities and sales plays
- Create repeatable frameworks, playbooks, and assets that scale globally
- Partner cross-functionally with Product, Marketing, RevOps, and Sales Leadership
Performance & Measurement
- Define and track enablement KPIs (ramp time, win rates, deal size, tool adoption)
- Continuously iterate programs based on field feedback and performance data
- Ensure enablement is tied directly to revenue outcomes

What Success Looks Like

Reduced ramp time for new sellers
Increased win rates and average deal size
High adoption of tools and sales methodologies
Strong seller confidence in positioning products and handling objections
Measurable impact on pipeline creation and revenue

Requirements

5+ years in Sales Enablement, Sales, or related GTM role
Experience supporting global sales teams in a high-growth environment
Strong understanding of B2B sales motions and enterprise deal cycles
Proven ability to build and scale enablement programs
Experience working cross-functionally with Product, Marketing, and RevOps

Preferred Experience

Experience in SaaS, AI, or enterprise technology environments
Familiarity with CRM and sales tools (Salesforce, Gong, Salesloft)
Background in complex, solution-based selling

Skills

Strong communication and facilitation skills
Ability to translate complexity into simple, actionable guidance
Data-driven mindset with a focus on measurable outcomes
High ownership and ability to operate in a fast-paced environment
Executive presence and ability to influence senior stakeholders

Benefits

Join a fast-paced, collaborative, and creative global company
Endless internal career opportunities across roles, disciplines, domains, and locations
NICE-FLEX hybrid model: 2 days in-office, 3 days remote per week

About the Company

Cognigy, part of NiCE, delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform, we combine Generative and Conversational AI to power Agentic AI across every channel and in 100+ languages. NiCE Ltd. (NASDAQ: NICE) serves 25,000+ global businesses, including 85 of the Fortune 100, with software that manages 120 million+ customer interactions and monitors 3+ billion financial transactions daily. With over 8,500 employees across 30+ countries, NiCE is recognized as a market leader in AI, cloud, and digital innovation.