Sales Development Representative (SDR)

Key Responsibilities

• Lead Generation: Research and identify prospective healthcare organizations, including physician groups, specialty practices, health systems, and other healthcare providers.
• Outbound Prospecting: Execute high-volume outreach through phone calls, emails, LinkedIn, and other channels to engage prospective customers and create sales opportunities.
• Qualification: Conduct discovery conversations to understand prospect challenges, operational workflows, business priorities, and buying processes.
• Meeting Generation: Schedule qualified meetings for Account Executives and ensure smooth handoff of opportunities throughout the sales process.
• CRM Management: Maintain accurate records of all interactions and update the CRM system with lead information, status, and follow-up actions.
• Cross Functional Collaboration: Partner closely with Account Executives, Marketing, and Sales Leadership to optimize prospecting efforts and pipeline generation.
• Industry Knowledge: Develop a strong understanding of healthcare operations, industry trends, competitive solutions, and Medsender’s product offerings.
• Performance Tracking: Consistently meet or exceed activity, pipeline generation, and meeting booking goals while providing feedback to leadership on market conditions and prospect responses.

Qualifications

• Bachelor’s degree required.
• Ability and willingness to travel within the United States for team meetings, conferences, and customer events.
• 1+ years of experience in sales, business development, customer-facing healthcare roles, or related professional experience.
• Strong research skills to effectively understand the AI market, target industries, and potential customers’ needs.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport and engage healthcare professionals.
• Highly coachable with a demonstrated ability to receive and implement feedback.
• Competitive, self-motivated, and goal-oriented.
• Resilient and persistent with the ability to overcome rejection and maintain a positive attitude.
• Strong organizational and time management skills.
• Passion for sales and a genuine interest in learning the sales process.

Preferred Qualifications

• Experience making 80-100+ outbound calls per day in a sales development, recruiting, fundraising, or customer acquisition role.
• Experience selling or prospecting for companies in the AI, machine learning, or technology space.
• Healthcare administrative experience such as referral coordination, patient scheduling, medical records, front office operations, or practice management.
• Strong research skills and the ability to quickly understand customer challenges and business needs.
• Data-driven mindset with the ability to analyze outreach performance and optimize prospecting strategies.
• Experience using sales engagement tools and modern prospecting technology especially AI-powered solutions.

What we offer

• Competitive salary and commission structure, with uncapped earning potential.
• Comprehensive benefits package, including health, dental, vision, and life insurance.
• Unlimited paid time off (PTO) and generous holiday schedule.
• Home office supplies stipend.
• Career growth opportunities within a rapidly growing healthcare technology company.
• The opportunity to make a meaningful impact on the future of healthcare by helping providers reduce administrative burden and improve patient care.

Compensation Range

$65K - $110K