Sales Development Representative (SDR)

We are expanding our sales organization and adding our next SDR to support a 50/50 inbound & outbound motion. This role is designed for someone who moves with urgency, thrives on activity, and knows how to generate high-quality pipeline. Must reside in one of the following states: AZ, CT, FL, GA, ID, IN, KS, MI, MO, NC, NH, OH, PA, SC, TN, TX, VA.

Responsibilities

• Inbound (50%)
  • Run fast, accurate qualification calls (5–8 minutes) for inbound leads.
  • Validate ICP fit, urgency, and buying intent before sending to AE.
  • Maintain best-in-class follow-up: no lead goes untouched, no delay in scheduling; speed to call matters.
  • Improve inbound conversion by ensuring clean handoffs and zero dropped leads.
• Outbound (50%)
  • Build outbound pipeline through daily high-volume, high-quality outreach.
  • Call aged Marketing Captured Leads (30+ days), retargeting fallouts, and curated lists.
  • Execute outbound sequences across phone, email, and LinkedIn.
  • Generate net-new SAOs from accounts not previously engaged.
• Execution & Process Discipline
  • Consistently hit daily, weekly, and monthly Activity & SAO targets (100+ dials a day).
  • Maintain tight CRM hygiene, accurate notes, next steps, and status.
  • Follow the MarketMan process with precision; no skipped steps.
  • Operate with a “make the phone ring, don’t wait for it to ring” mentality.
• Collaboration
  • Partner with AEs to ensure smooth handoffs and predictable pipeline flow.
  • Work with Marketing on inbound lead flow, retargeting, and list strategies.
  • Provide clear feedback loops on lead quality, messaging, and objections.

Requirements

• High urgency and high activity.
• Strong phone presence; confident, direct communicator.
• Ability to follow a process exactly while hitting high-volume metrics.
• Coachability, consistency, and self-starter mentality.
• Comfort running fast qualification calls.
• Ability to learn tools quickly.
• 0–3+ years in SDR roles; we will hire junior or mid-level based on skill and drive.
• Passion for restaurant technology or interest in the industry is a plus.

How Success is Measured

• Daily, weekly, and monthly Activity Metrics & SAOs generated.
• Quality of pipeline created (ICP fit, show rate, AE acceptance).
• Activity consistency (high-volume 100+ dials, blended channel outreach).
• Responsiveness and follow-up speed.
• CRM accuracy and process discipline.

Benefits

• Directly influence revenue and pipeline in a high-growth environment.
• Make an immediate impact as part of our 2026 GTM strategy.
• Develop outbound mastery while sharpening inbound qualification.
• Grow your career into AE or Senior SDR roles as the team scales.