Sales Development Representative | Inbound

About the role

Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling to accelerate our growth as we scale rapidly. As an Inbound Sales Development Representative, you’ll be on the front lines of Ramp’s fastest-moving pipeline. You’ll engage prospects who have already expressed interest in Ramp—via product signups, demos, content, or marketing campaigns—and quickly qualify, prioritize, and convert that interest into high-quality sales opportunities. This role is high call volume and high impact. While speed-to-lead and execution are critical, you’ll also be expected to think strategically—multi-threading into high-value inbound accounts, identifying buying committees, and expanding deal scope in partnership with Account Executives.

Responsibilities

• Respond to and qualify high-volume inbound leads via phone, email, and video outreach with urgency and precision
• Conduct consultative discovery conversations to understand prospect pain points, priorities, and buying intent
• Leverage BANT and ICP criteria to assess deal quality and route opportunities appropriately
• Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
• Partner closely with Account Executives to transition qualified opportunities and support deal expansion
• Maintain accurate and detailed activity, notes, and pipeline data in Salesforce
• Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback

Requirements

• Strong written and verbal communication skills with a confident, energetic phone presence
• Comfort operating in a fast-paced, inbound-heavy environment with daily call and activity targets
• High level of curiosity and ability to quickly understand complex business challenges
• Strong time management skills and the ability to prioritize high-intent opportunities
• A metrics-driven mindset with a commitment to tracking, analyzing, and improving performance
• A self-starter mentality with comfort navigating ambiguity and evolving processes

Nice to Haves

• Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
• Experience qualifying leads or handling high call volumes
• Familiarity with CRM tools (Salesforce preferred)
• Experience at a high-growth startup or in financial services
• Bachelor’s degree from a four-year university

Benefits

Available To All Full-time Ramp Employees (Global)

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay