Sales Development Representative

Are you hungry to break into tech sales and become a top performer? Do you thrive in a fast-paced environment where you can learn, grow, and make a real impact? If so, this is the opportunity for you!

About the role

As a Sales Development Representative (SDR), you'll be the crucial first point of contact in our sales process, qualifying prospects and uncovering valuable opportunities through strategic conversations. Your role focuses on scheduling product demonstrations and conducting thorough discovery calls, setting the foundation for our Account Executives' success.

For this role, if you live within a 40-mile radius of one of our offices, you will be required to work onsite 1-2 days per week. Office locations: Glendale, CA; Plano, TX; Chicago, IL; St. Louis, MO; Draper, UT.

Why You'll Love This Role

• Fast Track Your Sales Career: We provide comprehensive training and mentorship to help you master the fundamentals of sales and set you up for a successful future as an Account Executive.
• Earning Potential: Your hard work is directly rewarded with high earning potential. The more you learn and grow, the more you earn!
• Be a Part of a Winning Team: Join a collaborative and supportive team environment where you'll learn from experienced sales professionals and celebrate each other's successes.
• Make a Tangible Impact: You'll play a crucial role in driving revenue growth by identifying and qualifying leads, building relationships with potential customers, and setting the stage for closed deals.

Responsibilities

• Generate new business opportunities through outbound prospecting (calls and emails).
• Master our sales methodology and technology to effectively manage your day and pipeline.
• Qualify potential leads, engage in discovery conversations, and schedule demos for Account Executives.
• Collaborate with Account Executives to develop and execute winning sales strategies.
• Continuously learn and improve your sales skills through coaching and feedback.

Requirements

• 0-4 years of experience in a corporate environment. We welcome recent graduates and career changers with a passion for sales!
• Proven time management and organizational skills. You're a master of your calendar and to-do list.
• A knack for learning new technologies quickly. You're tech-savvy and eager to master new tools.
• A strong sense of urgency and a results-oriented mindset. You're driven to succeed and exceed expectations.
• Exceptional communication and interpersonal skills. You build rapport easily and communicate clearly and persuasively.
• A coachable attitude and a hunger for feedback. You're eager to learn, grow, and constantly improve.

Onboarding and Training

During your first month at ServiceTitan, you'll experience:

• A comprehensive new hire orientation and SDR Enablement program designed for your success.
• In-depth training on:
  • Core SDR responsibilities
  • The trades industry landscape
  • Customer personas and ideal client profiles (ICP)
  • Our Tech Stack: Salesforce, Salesloft, Gong, ChiliPiper
• Integration with our dynamic SDR team and key stakeholders across departments.
• Personalized development through:
  • One-on-one call review coaching sessions
  • Interactive role-playing exercises
  • Hands-on learning with your Manager and fellow team members
• Clear, actionable feedback to develop and nurture sales skills.

Note: When you submit your application for our Sales Development Representative (SDR) position, your resume will be considered for all available SDR opportunities across our organization.

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

Pay

ServiceTitan is committed to fair and equitable compensation for all of our employees. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith hourly rate estimate for this role is:

• Zone 1: $28.85 USD (Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA)
• Zone 2: $26.93 USD (Applicable for: All other US locations)

This role is also eligible for a variable commission plan. International compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary and variable commission, our total compensation package includes equity and a holistic suite of benefits.