Sales Development Representative

Sales Development Representative

Role Overview

The Sales Development Representative plays a key role in helping InvoiceCloud grow. In this role, you’ll prospect, qualify, and create new sales opportunities by connecting with potential customers and building pipeline for the Sales team. Reporting to the SDR Manager, you’ll use a mix of inbound and outbound outreach, account-based strategies, and consistent follow-up to start meaningful conversations. This role is onsite in our Seaport Boston, MA office 4x per week.

Success Profile

• Customer Centric - Researches and engages prospective customers with a genuine interest in understanding their business challenges. Communicates InvoiceCloud’s value clearly and confidently during calls, emails, and LinkedIn outreach. Represents InvoiceCloud’s values and culture in every interaction, creating a strong first impression with prospects.
• Builds Rapport Quickly - Navigates gatekeepers effectively and keeps conversations focused on customer needs.
• Results Driven - Generates pipeline through consistent inbound and outbound prospecting, including cold calling and outbound campaigns. Executes account-based outreach strategies in partnership with Sales and Marketing. Maintains a healthy pipeline through persistent follow-up and discovery. Meets or exceeds weekly and monthly activity and meeting goals. Tracks and reviews activity and performance metrics to continuously improve results.
• Takes Ownership - Owns daily prospecting activity, follow-up, and opportunity tracking with discipline and accountability. Keeps Salesforce updated with accurate activity and progress to ensure strong handoff and follow-through. Partners closely with Account Executives to seamlessly transition qualified opportunities.
• Coachable, Motivated, and Eager to Build a Career - Applies coaching and feedback quickly to improve skills, messaging, and effectiveness.

Requirements

• Minimum 6 months of professional experience in sales, business development, or a customer-facing role
• Hands-on experience or strong interest in cold calling and outbound prospecting
• Comfort engaging prospects through phone, email, and LinkedIn at high volume
• Experience working toward goals, quotas, or performance targets
• Strong time management and organizational skills
• Ability to operate in a fast-paced, high-growth SaaS environment

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

Base Compensation Range

$55,000—$60,000 USD

InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.