Sales Development Representative

Job Overview

The Sales Development Representative is responsible for identifying, engaging, and qualifying prospective clients to generate pipeline for the sales organization. This role focuses on outbound and inbound prospecting, initiating executive-level conversations, and positioning Impact’s technology and managed services solutions to address business challenges.

Responsibilities

• Possess and initiate discovery conversations to uncover business challenges and align Impact solutions to prospect needs
• Maintain accurate and timely activity, notes, and follow-ups within the CRM system
• Leverage intent data, sales intelligence, and sequencing tools to drive targeted outreach
• Build and nurture professional relationships through consistent, value-driven follow-up communication
• Initiate and secure meetings with VP- and C-level decision makers while advancing Director-level conversations to executive stakeholders
• Generate a consistent volume of completed and qualified sales meetings to support monthly pipeline targets
• Partners closely with Account Executives to drive revenue growth and market expansion

Qualifications & Experience

• Previous experience in sales development, business development, or outbound lead generation
• Proven experience with outbound cold calling and high-volume prospecting activity
• Strong verbal and written communication skills with the ability to engage executive audiences
• Experience using CRM systems and sales engagement platforms such as Salesforce, SalesLoft, Outreach, or similar tools
• Ability to understand and articulate business challenges across multiple industries
• Familiarity with IT services, cybersecurity, digital transformation, or technology solutions preferred
• Self-motivated, results-oriented professional with the ability to perform in a fast-paced environment
• Experience leveraging intent data or sales intelligence platforms for targeted outreach is a plus