Sales Development Representative
About the role
This is a regular, full-time position reporting to an Inside Sales Manager. Compensation is anticipated to be between $18.50 and $23.00 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Benefits include: Multiple health, dental, and vision plans, including medical plans with zero employee premiums; 401k plan with a company match; 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day; Paid Time Off; Comprehensive maternity and fertility/family building benefits; Paid bonding leave when a new child joins your family; Access to on-demand mental health resources; Life and short and long-term disability insurance; Pre-tax savings plans; Paid volunteer time off; Work from home opportunities that foster work/life balance.
Responsibilities
- Build rapport with customers and create a comfortable environment that will enable them to have a dialogue about their product needs.
- Use probing questions to help the customer identify their needs and understand where the customer is in their buying cycle.
- Explain the features and benefits of company products and services to prospective and current customers.
- Utilize company defined prospecting and lead qualification process.
- Quickly qualify marketing leads.
- Attentively monitor Webchat on the company’s website.
- Field inbound sales calls that come through the company’s 800 numbers.
- Make a minimum of 25 outbound calls and 25 emails daily.
- Work in conjunction with Marketing on outbound sales and email campaigns.
- Drive attendance for company events to both current and potential customers.
- Research prospective schools, schedule appointments, and record information.
- Utilize Salesforce to accurately reflect business activities.
- Meet or exceed all activity and quality metrics.
- Quickly gain and maintain a strong understanding of company products and services.
Requirements
- Bachelor’s degree in business administration or related field or 3+ years business to business sales experience; or an acceptable combination of education and experience.
- Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred.
- Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred.
- Experience with selling solutions into the K-12 education market is preferred.
- Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills.
- Experience in an open sales office environment helpful.
- Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity.
- Positive, friendly, and professional attitude.
- Excellent verbal and written communication skills.
- Comfortable presenting over the phone and via the web.
- Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment.
- Experience with NetSuite helpful but not required.
Qualifications
- Self-motivated and able to work successfully with minimal supervision.
- Thrives in a collaborative team environment that ensures customer success.
Skills
- Strong communication skills.
- Ability to work in a high-paced environment managing shifting workloads and multiple priorities.
- Detail-oriented with the ability to handle multiple tasks simultaneously.
Benefits
At Imagine Learning, we provide a comprehensive benefits program to eligible employees, including:
- Multiple health, dental, and vision plans, including medical plans with zero employee premiums;
- 401k plan with a company match;
- 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day;
- Paid Time Off;
- Comprehensive maternity and fertility/family building benefits;
- Paid bonding leave when a new child joins your family;
- Access to on-demand mental health resources;
- Life and short and long-term disability insurance;
- Pre-tax savings plans;
- Paid volunteer time off;
- Work from home opportunities that foster work/life balance.