Sales Development Representative

About the role

This role can be performed from anywhere in the Washington D.C area. Your Impact includes developing and qualifying inbound and outbound leads, learning to qualify leads, building and growing a pipeline of leads, creating initial contact with potential customers, gathering information to qualify customer needs, and performing regular follow up with leads.

Responsibilities

• Learns to qualify leads through understanding prospect industry, size, products, and specific needs
• Follows a prescribed process and leverages tools to generate and qualify leads
• Builds and grows a pipeline of leads for a specific product or service offering
• Initial contact with potential customer(s) to qualify them as a lead for a specific product or service offering and tracks using an internal customer relationship management (CRM) system
• Gathers information to qualify customer needs and fit for products or service offerings under guidance
• Documents input from potential customers to identify potential opportunities or challenges
• Leverages tools and templates and predefined processes to qualify and convert leads to a meeting with the relevant account team
• Performs regular follow up with leads, building trust and interest in Cisco products and service offerings
• Maintains accurate customer data in CRM systems, ensuring up-to-date records
• Develops knowledge and familiarity with the value proposition and core technical capabilities of targeted Cisco solutions
• Develops understanding of linkages between Cisco solutions and customer needs
• Uses CRM software and other basic sales enablement tools (e.g., Salesforce, email sequencing, pipeline forecasting) for customer information updating, interactions tracking, and initial lead research and identification
• Fulfills standardized internal procedures for prospecting and qualifying, escalating issues when necessary
• Learns from peers and engages in internal discussions to further knowledge of lead generation approaches

Requirements

• 4 year college degree along with 6mos + experience
• CRM experience, particularly Salesforce, and Excel skills
• Possessing prospecting experience using tools like ZoomInfo and Sales Navigator

Qualifications

• Minimum Qualifications: 4 year college degree along with 6mos + experience
• Preferred Qualifications: CRM experience, particularly Salesforce, and Excel skills. Prospecting experience using tools like ZoomInfo and Sales Navigator

Skills

• CRM experience, particularly Salesforce, and Excel skills
• Possessing prospecting experience using tools like ZoomInfo and Sales Navigator

Benefits

Includes medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Additional paid time away may be requested to deal with critical or emergency issues for family members. Optional 10 paid days per full calendar year to volunteer. For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows .75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Pay

The starting salary range posted for this position is $86,200.00 to $115,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Schedule

This role can be performed from anywhere in the Washington D.C area.