Sales Development Representative

About the role

We’re looking for a driven and curious Sales Development Representative with experience in third-party support (TPS) ideally across Oracle and SAP environments. This is a fantastic opportunity to join a fast-growing team where you’ll go beyond the dial list and take real control of your pipeline.

What you’ll be doing

• Possess ownership of a variety of exciting tasks, including prospecting into target accounts across the US and Canada through cold outreach, social selling, and follow-up on inbound leads
• Qualify opportunities using frameworks like BANT and SPIN to support high value deals
• Book discovery meetings with senior decision-makers (C-level, Heads of IT, Procurement)
• Collaborate with Marketing and Field Sales on campaigns and event-led outreach
• Represent Support Revolution at regional industry events (virtual and in-person)
• Drive structured territory planning and account mapping for long-term pipeline growth
• Track activity and opportunity data accurately in Salesforce

What we’re looking for

• 2+ years of experience in a B2B outbound sales environment
• Familiarity with Oracle and/or SAP enterprise ecosystems
• A proven track record of exceeding KPIs and sales quotas
• Confident communication with executive-level stakeholders
• Strong proficiency in English, both written and verbal
• A driven, proactive, and adaptable mindset in a fast-moving environment
• Proficiency with Microsoft 365 and CRM tools (e.g. Salesforce)

Bonus points if you have

• Knowledge or experience of sales methodologies such as BANT/SPIN
• Previous experience in third-party support sales or related enterprise software/services
• A track record using LinkedIn Sales Navigator
• Experience with AI tools

Interview process

• Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
• Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
• Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
• Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks

• Competitive Salary We value your hard work with a market-competitive base salary of up to $70,000 per annum plus commissions
• Medical, Dental, and Vision coverage
• 401K retirement savings plan
• Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
• Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
• Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
• Employee Development – A personalized competency framework with training opportunities to advance your career
• Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose

About Support Revolution

We help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.