Sales Development Rep

Essential Duties And Responsibilities

• Cultivate new business opportunities by conducting extensive research to identify potential customers within target industries.
• Initiate contact with cold prospects through various channels such as email, phone calls, and social media.
• Build and maintain a pipeline of potential leads using CRM software (Salesforce).
• Qualify, educate, and nurture prospects, ensuring they are ready to be handed off to account managers.
• Identify decision-makers and understand business requirements through probing questions.
• Schedule meetings between qualified prospects and account managers, preparing them thoroughly for these meetings.
• Follow up on leads and track progress towards meeting sales goals.
• Qualify leads based on their fit with the company’s ideal customer profile, considering factors like budget, timeline, and decision-making process.
• Collaborate with account managers and marketing team members on strategic sales approaches.
• Engage in persistent outreach through phone calls, emails, and other methods to keep prospects informed about services.
• Provide regular reports on sales activities and results to management.
• Stay updated with new messaging, products/services, and industry developments.

Competencies

• Proficiency in CRM software (e.g., Salesforce).
• Strong verbal and written communication skills.
• Ability to build and maintain relationships with potential clients.
• Knowledge of sales techniques and strategies.
• Strong problem-solving and negotiation skills.
• Time management and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility and adaptability to change.
• A desire to learn and grow in the sales field.

Education/Experience

• 1-2 years of experience in a sales role, preferably in a B2B environment.
• Proficiency with CRM tools and experience in using sales enablement software.
• Solid understanding of the freight brokerage industry or logistics (preferred).
• Bachelor's degree in business, marketing, or a related field (preferred).