Sales Development Rep

About Us

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. CE distributes leading brands such as Carrier, Bryant, Payne, GREE, and others, offering a full line of HVAC and refrigeration equipment, parts, supplies, and accessories. With over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, CE employs over 2,000 people. CE aims to provide comfort excellence to the HVAC/R industry and become a world-class distribution company through relentless pursuit of service excellence.

Company Description

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. CE serves licensed HVAC/R dealers and contractors, selling through independent companies that deliver and service Carrier, Bryant, and Payne products to residences and businesses. CE offers a wide range of HVAC/R products, competitive pricing, and best-in-class customer service.

Job Summary

The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision-making to develop and execute sales strategies that directly impact organizational success. The SDR leverages HVAC industry expertise and relationship management skills to deliver customized strategic sales solutions that drive sustainable customer growth.

Responsibilities

• Design and execute strategic sales initiatives to drive revenue growth within residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
• Develop and optimize customer relationships through virtual platforms to maximize sales opportunities and strengthen business partnerships
• Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
• Drive business growth through cross-functional collaboration and developing initiatives that enhance the customer experience and produce sales results
• Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets
• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management

Qualifications

• Demonstrated knowledge of HVAC systems, terminology, and product applications preferred
• Proven track record in customer relationship management with minimum 2 years' experience
• Established background in strategic sales and revenue growth
• Excellence in professional communication and relationship building
• Demonstrated ability to execute strategic initiatives with urgency, precision, and results
• Strong analytical and decision-making capabilities
• Proven success in self-directed business development
• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
• Experience in developing and implementing customer-focused business solutions
• Proven track record of closing sales opportunities through systematic follow-up and strategic account management

Requirements

• 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.