Sales & Design Consultant

About This Role

Join Our Team as a Sales & Design Consultant!

Experience the Reward of Making Homes Beautiful!

At Flooring America, we're passionate about helping our customers create their dream spaces. As a Sales & Design Consultant, you'll have the opportunity to make a real difference in people's lives while enjoying a rewarding and enjoyable career. If you're passionate about home improvement, excellent customer service, and teamwork, we want to hear from you!

About the Role

We're seeking results-driven Sales & Design Consultants to join our award-winning team in Oklahoma City. For nearly seven decades, our family-owned business has built a reputation on reliability, integrity, and exceptional craftsmanship. In this role, you will guide residential and commercial clients through the entire design and purchasing process, transforming their spaces with high-quality flooring solutions. If you're a team player with a passion for sales, design, and customer satisfaction, we encourage you to apply.

What You'll Do

• Greet showroom visitors, provide design tours, and consult on stone, tile, wood, and carpet selections.
• Deliver exceptional customer service experiences that exceed client expectations.
• Establish and maintain strong relationships with new and existing clients through regular follow-ups and consultations.
• Schedule design consultations within our showroom or clients' homes or workplaces to ensure personalized service.
• Stay up-to-date on our extensive flooring selection, benefits, and warranties to provide expert advice.
• Collect measurements, calculate materials needed, create project proposals, and collect payments in a timely and efficient manner.
• Leverage social media platforms to build your professional network and stay connected with clients.
• Effectively manage time between showroom duties and prospecting for new business opportunities.
• Sell flooring and floor care products to meet and exceed sales targets.
• Answer customer questions and provide expert advice on decorating and design.
• Participate in comprehensive product and sales training to become a certified flooring and design expert.
• Maintain a clean, organized, and inviting showroom environment.

Requirements

• Minimum 1-3 years of experience in retail sales, flooring sales, interior design, furniture sales, or a similar role.
• College degree a plus, but not required.
• Basic computer, social media, and math skills.
• Proper phone etiquette and a positive attitude.
• Positive attitude and a strong desire to exceed expectations.
• Able to utilize various forms of communication to follow up with vendors and clients.
• Excellent critical thinking and problem-solving skills.
• Strong personal and professional judgment.
• Ability to respond quickly to client's needs and wants.
• Self-starter.
• Desire to grow a business.
• Excellent time management skills and detailed oriented.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational skills and the flexibility to jump from priority to priority.
• Microsoft Office or Google Workspace a plus.
• Flexible work hours to include Saturdays.
• Valid Driver's License and reliable transportation.
• Ability to work in a fast-paced environment.

Benefits

About Flooring America
Flooring America of Oklahoma City has been providing and servicing flooring products since our founding in 1958. For over 60 years, we have been servicing the greater Oklahoma City area with quality products and a personal touch that has been the foundation for our long term success. We understand the value of quality flooring products and offer a wide selection of carpet, tile, hardwood, laminate, and luxury vinyl flooring. Our team is eager to get to know our clients and help them with all of their flooring needs. We offer in-home services and are highly skilled in both residential and commercial flooring installations. We look forward to meeting our client's every need at our showroom in Oklahoma City.

As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees our clients low prices on thousands of carpets and other flooring options backed by the most solid warranties in the floor covering industry. Our company is locally owned, so we can guarantee a truly unique level of personal service. Our goal is to make sure our clients enjoy their shopping experience from selection to installation and find exactly what type of flooring they want so that they are confident in their purchase.