Sales & Customer Support Coordinator

About the role

We are seeking a Sales & Customer Support Coordinator in Yakum, Israel who will contribute to customer satisfaction, build long-term partnerships, and support sales efforts.

Responsibilities

• Build and maintain strong customer relationships, ensuring excellent service and long-term partnership.
• Cook up and resolve customer requests and issues, proactively identifying and mitigating potential risks.
• Collaborate closely with internal teams to provide efficient and seamless customer support.
• Support sales development activities, including opportunity follow-up, quotations, forecasting, and customer growth initiatives.

Requirements

• Minimum 5 years' experience in customer support, account management, or similar.
• Experience in industrial/manufacturing environment is mandatory (packaging, dairy, or FMCG industry is a plus).
• Knowledge of ERP systems (SAP) and Microsoft Office.
• High level of organizational skills, attention to details, and professional communication.
• Fluency in English and Hebrew.

Qualifications

• Fluency in English and Hebrew.

Skills

• Customer service skills.
• Organizational and problem-solving skills.
• Attention to detail.
• Effective communication skills.

Benefits

• The opportunity to be part of a leading international company in packaging and filling technologies.
• A professional, collaborative, and supportive work environment.
• Continuous learning and development opportunities.
• The chance to work with some of Israel’s leading food and beverage companies on innovative and meaningful projects.
• A competitive compensation and benefits package.

Pay

Competitive compensation and benefits package.

Schedule

N/A

Contact

Elopak reserves the right to close the vacancy when the right candidate has been found. Due to GDPR, we only accept applications via our online job portal.

About Elopak

Elopak was founded in Norway in 1957 and is a leading, global supplier of sustainable packaging and filling equipment. We produce cartons for beverages such as milk and juice, as well non-food liquids for instance detergent and soap. The iconic Pure-Pak® carton is a natural choice and aims to leave the customer product unchanged and the world unharmed. The pack of 2,850 people around the world is guided by our vision; “Chosen by people, packaged by nature”. Reflecting the company promises of Empower, Unite and Accelerate, our people make sustainable packaging real with tangible impact on end-user consumption. Across borders, we are united in providing a natural and convenient alternative to plastic bottles. Elopak was listed on the Oslo Stock Exchange (Oslo Børs) in 2021. We sell in excess of 14 billion cartons every year across more than 70 countries. Sustainability is at the core of everything we are and everything we do. Thus, we are a proud UN Global Compact participant and have been carbon neutral since 2016. For more information, go to www.elopak.com or follow us @Pure_Pak on Twitter and @Elopak on LinkedIn.