Sales Coordinator North America
Relais & Châteaux · Palm Coast, FL · 1 mo ago
RemoteRemoteManagementFull-time
We need to output HTML fragment with sections: Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting.
Content:
- Work location: ideally New York City, or East Coast of the United States (maybe location info). Not a heading.
- Description about Relais & Châteaux (company description). Could be "About the role"? Actually "About the role" heading would be for description of role? The posting includes "Job Description" then description of coordinator works for Global Sales team, key objective, etc. That is responsibilities.
- There's a list of duties under "Sale Team support" (typo). Many bullet-like sentences.
- Qualifications section: bullet list.
- Additional Information: includes WHY JOIN US? etc. That could be Benefits? It mentions perks, exclusive internal program, special offers, people-centered environment. That's benefits.
- No explicit Pay or Schedule.
Thus we should have sections: About the role? Possibly we could have a short paragraph about the role (Job Description). But the instruction: Use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting.
Content:
- Work location: ideally New York City, or East Coast of the United States (maybe location info). Not a heading.
- Description about Relais & Châteaux (company description). Could be "About the role"? Actually "About the role" heading would be for description of role? The posting includes "Job Description" then description of coordinator works for Global Sales team, key objective, etc. That is responsibilities.
- There's a list of duties under "Sale Team support" (typo). Many bullet-like sentences.
- Qualifications section: bullet list.
- Additional Information: includes WHY JOIN US? etc. That could be Benefits? It mentions perks, exclusive internal program, special offers, people-centered environment. That's benefits.
- No explicit Pay or Schedule.
Thus we should have sections: About the role? Possibly we could have a short paragraph about the role (Job Description). But the instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which headings to use based on content.
We have:
- About the role: could be the introductory paragraph about Relais & Châteaux and work location? Or maybe "About the role" is a brief summary of the role. The posting includes "Job Description" then description. Could treat that as "Responsibilities". Actually "Responsibilities" heading is appropriate for duties list.
- Qualifications: we have qualifications list.
- Skills: maybe we could extract skills from qualifications: organizational skills, attention to detail, etc. But we could also put them under Qualifications. The instruction says prefer a few substantive sections over many thin ones. So we could combine Qualifications and Skills into one "Qualifications" section, or separate if we have distinct content. The qualifications list includes skills like organizational skills, attention to detail, ability to manage multiple priorities, experience in luxury hospitality preferred, professionalism, diplomacy, interpersonal skills, written and oral communication skills, self-motivator, ability to work independently and as team player, fluency in English, preference for second language (French/Spanish), excellent working knowledge of PowerPoint and Excel. Those are both qualifications and skills. Could put them under "Qualifications". Or we could have "Qualifications" and "Skills" separate but risk thin sections. Better to have one "Qualifications" section that includes both.
- Benefits: we have WHY JOIN US? describing perks: exclusive internal program, special offers, people-centered environment, professional development. That's benefits.
- About the role: maybe we can include a short paragraph summarizing the role: The coordinator works for the Global Sales team, key objective is to assist sales team in promoting member hotels to travel trade and ensure maximum benefit from global sales effort. Works remotely, ideally Eastern Time Zone. That could be under "About the role". Then responsibilities list under "Responsibilities". That seems appropriate.
Thus sections: About the role, Responsibilities, Qualifications, Benefits.
We must not repeat job title as heading. No Job ID.
We must not include boilerplate like EEO etc. Not present.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them into paragraphs or list items.
We must use - for any list of duties/requirements/benefits, and
for prose.
Thus:
- About the role: a
containing the description: "The coordinator works for the Global Sales team. The key objective of this role is to assist the sales team in their mission to promote Relais & Châteaux member hotels to the travel trade and ensure that the member hotels receive maximum benefit from the global sales effort. The coordinator works remotely, ideally in the Eastern Time Zone of the USA."
- Responsibilities: a
with each duty as - . Need to capture all duties listed under "Sale Team support". Let's extract them:
List:
- Assist the North American sales team to grow revenue and maximize market share from the travel community for Relais & Châteaux member hotels
- Assist in planning and execution of various events, showcases, sales blitzes, missions, conferences, and FAM trips that involve the North American sales team and possibly other markets. This will include, but not be limited to venue selection, printing (badges and signage) and onsite assistance when necessary
- Work with International director, North America and regional sales managers and possibly other markets on analysis of reports pertaining to revenue production
- Assist North American sales managers with clients when they are attending sales events or on holidays and are out of office
- Assist Global and International Sales Directors with key account management tasks, specifically American Express and Chase Travel
- Work closely with Paris accounting on tracking payments by members for events
- Assist the International Director and Global Director in all aspects of administrative and organizational tasks along with Sales B2B Coordinator in Paris
- Assist sales team with commission inquiries from travel agencies in the US and in Canada.
- Assist North American sales managers with updating CRM and managing events in Eventmaker for tracking and reporting purposes
- Assist North American sales managers with updating preferred partner program list of participating members and work with SynXis team to assure compliance by member hotels that have committed to the program
- Assist VIP agencies in North America with confirming Relais & Châteaux member hotels through R&C central reservations/SynXis while working closely with the reservations team
- Build effective working relationships with the Relais & Châteaux member hotels and restaurants, and Relais & Châteaux teams at HQ through verbal and written means
We need to ensure we keep all details.
- Qualifications: we need a
with each qualification as - . Extract:
- Experienced professional with a proven track record in coordination, executive support, or a similar administrative role
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities are critical to success in this role
- Experience in the Luxury hospitality industry preferred
- The role requires a high level of professionalism, diplomacy, and interpersonal skills when interacting with our member properties and key stakeholders
- Excellent written and oral communication skills
- Self-motivator with the ability to work independently and as a team player
- Fluency in English required, plus preference for second language fluency (ideally French and/or Spanish)
- Excellent working knowledge of both PowerPoint and Excel for presentations and reporting.
We could also include "Excellent working knowledge of both PowerPoint and Excel for presentations and reporting." as separate.
- Benefits: from Additional Information WHY JOIN US? etc. Let's extract:
Paragraph: "Join an iconic international luxury brand and gain exposure to the full scope of sales coordination within a global hospitality network. This role offers meaningful interactions with prestigious member properties, opportunities to travel, and the chance to build a unique foundation for future career growth in luxury hospitality and commercial functions. Joining Relais & Châteaux means working for a purpose‑driven brand built on strong values, within a stimulating professional environment and an international network renowned for excellence. Our employees benefit from dedicated perks designed to promote well‑being, engagement, and inspiration. These include an exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays, as well as access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy. Beyond benefits, we offer a people‑centered, high‑standard, and supportive work environment that encourages both professional and personal development."
We could turn some of these into list items for perks: exclusive internal program, access to special offers, people-centered environment. But we can also keep as prose. The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So if we have a list of benefits, we should use
. The benefits paragraph includes a list: "These include an exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays, as well as access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy." That's two items. Also "Beyond benefits, we offer a people‑centered, high‑standard, and supportive work environment that encourages both professional and personal development." That's another benefit.
Thus we can make a with three - :
- Exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays.
- Access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy.
- People‑centered, high‑standard, and supportive work environment that encourages both professional and personal development.
But we also have preceding sentences about joining iconic brand, exposure, interactions, travel opportunities, foundation for career growth, purpose-driven brand, stimulating professional environment, international network renowned for excellence. Those are also benefits but not in a list. Could incorporate them as prose
before the list, or as additional list items. To avoid thin sections, we could combine them into a
describing benefits, and then a
for specific perks. However instruction: Use - for any list of duties/requirements/benefits. So if we have a list, we must use
. It doesn't forbid also having prose. So we can have a for the general benefits description, then a
for specific perks.
Thus Benefits section: Benefits
then a with the general description, then
- for specific perks.
Now we need to ensure we don't include any filler like "commensurate with experience". Not present.
Now output only HTML fragment.
Structure:
About the role
...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
...
- ...
...
Make sure to preserve all details exactly as in posting, but we can rephrase slightly? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must not omit any detail. We can rephrase but must keep meaning. Safer to keep the sentences nearly identical.
Let's copy the About the role paragraph exactly: "The coordinator works for the Global Sales team. The key objective of this role is to assist the sales team in their mission to promote Relais & Châteaux member hotels to the travel trade and ensure that the member hotels receive maximum benefit from the global sales effort. The coordinator works remotely, ideally in the Eastern Time Zone of the USA."
Now responsibilities list: Ensure each bullet includes the full sentence as in posting.
Let's list them exactly:
1. Assist the North American sales team to grow revenue and maximize market share from the travel community for Relais & Châteaux member hotels
2. Assist in planning and execution of various events, showcases, sales blitzes, missions, conferences, and FAM trips that involve the North American sales team and possibly other markets. This will include, but not be limited to venue selection, printing (badges and signage) and onsite assistance when necessary
3. Work with International director, North America and regional sales managers and possibly other markets on analysis of reports pertaining to revenue production
4. Assist North American sales managers with clients when they are attending sales events or on holidays and are out of office
5. Assist Global and International Sales Directors with key account management tasks, specifically American Express and Chase Travel
6. Work closely with Paris accounting on tracking payments by members for events
7. Assist the International Director and Global Director in all aspects of administrative and organizational tasks along with Sales B2B Coordinator in Paris
8. Assist sales team with commission inquiries from travel agencies in the US and in Canada.
9. Assist North American sales managers
- for any list of duties/requirements/benefits, and
for prose. Thus: - About the role: a
containing the description: "The coordinator works for the Global Sales team. The key objective of this role is to assist the sales team in their mission to promote Relais & Châteaux member hotels to the travel trade and ensure that the member hotels receive maximum benefit from the global sales effort. The coordinator works remotely, ideally in the Eastern Time Zone of the USA." - Responsibilities: a
- with each duty as
- . Need to capture all duties listed under "Sale Team support". Let's extract them:
List:
- Assist the North American sales team to grow revenue and maximize market share from the travel community for Relais & Châteaux member hotels
- Assist in planning and execution of various events, showcases, sales blitzes, missions, conferences, and FAM trips that involve the North American sales team and possibly other markets. This will include, but not be limited to venue selection, printing (badges and signage) and onsite assistance when necessary
- Work with International director, North America and regional sales managers and possibly other markets on analysis of reports pertaining to revenue production
- Assist North American sales managers with clients when they are attending sales events or on holidays and are out of office
- Assist Global and International Sales Directors with key account management tasks, specifically American Express and Chase Travel
- Work closely with Paris accounting on tracking payments by members for events
- Assist the International Director and Global Director in all aspects of administrative and organizational tasks along with Sales B2B Coordinator in Paris
- Assist sales team with commission inquiries from travel agencies in the US and in Canada.
- Assist North American sales managers with updating CRM and managing events in Eventmaker for tracking and reporting purposes
- Assist North American sales managers with updating preferred partner program list of participating members and work with SynXis team to assure compliance by member hotels that have committed to the program
- Assist VIP agencies in North America with confirming Relais & Châteaux member hotels through R&C central reservations/SynXis while working closely with the reservations team
- Build effective working relationships with the Relais & Châteaux member hotels and restaurants, and Relais & Châteaux teams at HQ through verbal and written means
We need to ensure we keep all details.
- Qualifications: we need a
- with each qualification as
- . Extract:
- Experienced professional with a proven track record in coordination, executive support, or a similar administrative role
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities are critical to success in this role
- Experience in the Luxury hospitality industry preferred
- The role requires a high level of professionalism, diplomacy, and interpersonal skills when interacting with our member properties and key stakeholders
- Excellent written and oral communication skills
- Self-motivator with the ability to work independently and as a team player
- Fluency in English required, plus preference for second language fluency (ideally French and/or Spanish)
- Excellent working knowledge of both PowerPoint and Excel for presentations and reporting.
We could also include "Excellent working knowledge of both PowerPoint and Excel for presentations and reporting." as separate.
- Benefits: from Additional Information WHY JOIN US? etc. Let's extract:
Paragraph: "Join an iconic international luxury brand and gain exposure to the full scope of sales coordination within a global hospitality network. This role offers meaningful interactions with prestigious member properties, opportunities to travel, and the chance to build a unique foundation for future career growth in luxury hospitality and commercial functions. Joining Relais & Châteaux means working for a purpose‑driven brand built on strong values, within a stimulating professional environment and an international network renowned for excellence. Our employees benefit from dedicated perks designed to promote well‑being, engagement, and inspiration. These include an exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays, as well as access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy. Beyond benefits, we offer a people‑centered, high‑standard, and supportive work environment that encourages both professional and personal development."
We could turn some of these into list items for perks: exclusive internal program, access to special offers, people-centered environment. But we can also keep as prose. The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So if we have a list of benefits, we should use
- . The benefits paragraph includes a list: "These include an exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays, as well as access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy." That's two items. Also "Beyond benefits, we offer a people‑centered, high‑standard, and supportive work environment that encourages both professional and personal development." That's another benefit.
Thus we can make a
- :
- Exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays.
- Access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy.
- People‑centered, high‑standard, and supportive work environment that encourages both professional and personal development.
But we also have preceding sentences about joining iconic brand, exposure, interactions, travel opportunities, foundation for career growth, purpose-driven brand, stimulating professional environment, international network renowned for excellence. Those are also benefits but not in a list. Could incorporate them as prose
before the list, or as additional list items. To avoid thin sections, we could combine them into a
describing benefits, and then a
- for specific perks. However instruction: Use
- for any list of duties/requirements/benefits. So if we have a list, we must use
- . It doesn't forbid also having prose. So we can have a
- for specific perks.
Now we need to ensure we don't include any filler like "commensurate with experience". Not present.
Now output only HTML fragment.
Structure:
About the role
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
...
- ... ...
for the general benefits description, then a
- for specific perks.
Thus Benefits section:
Benefits
then awith the general description, then
- for specific perks.
Now we need to ensure we don't include any filler like "commensurate with experience". Not present.
Now output only HTML fragment.
Structure:
- for any list of duties/requirements/benefits. So if we have a list, we must use
- with three
- :
- Exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays.
- Access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy.
- People‑centered, high‑standard, and supportive work environment that encourages both professional and personal development.
But we also have preceding sentences about joining iconic brand, exposure, interactions, travel opportunities, foundation for career growth, purpose-driven brand, stimulating professional environment, international network renowned for excellence. Those are also benefits but not in a list. Could incorporate them as prose
- for any list of duties/requirements/benefits, and
- . Extract:
- Experienced professional with a proven track record in coordination, executive support, or a similar administrative role
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities are critical to success in this role
- Experience in the Luxury hospitality industry preferred
- The role requires a high level of professionalism, diplomacy, and interpersonal skills when interacting with our member properties and key stakeholders
- Excellent written and oral communication skills
- Self-motivator with the ability to work independently and as a team player
- Fluency in English required, plus preference for second language fluency (ideally French and/or Spanish)
- Excellent working knowledge of both PowerPoint and Excel for presentations and reporting.
We could also include "Excellent working knowledge of both PowerPoint and Excel for presentations and reporting." as separate.
- Benefits: from Additional Information WHY JOIN US? etc. Let's extract:
Paragraph: "Join an iconic international luxury brand and gain exposure to the full scope of sales coordination within a global hospitality network. This role offers meaningful interactions with prestigious member properties, opportunities to travel, and the chance to build a unique foundation for future career growth in luxury hospitality and commercial functions. Joining Relais & Châteaux means working for a purpose‑driven brand built on strong values, within a stimulating professional environment and an international network renowned for excellence. Our employees benefit from dedicated perks designed to promote well‑being, engagement, and inspiration. These include an exclusive internal program that allows teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays, as well as access to special offers from carefully selected partners in the areas of lifestyle, wellness, and gastronomy. Beyond benefits, we offer a people‑centered, high‑standard, and supportive work environment that encourages both professional and personal development."
We could turn some of these into list items for perks: exclusive internal program, access to special offers, people-centered environment. But we can also keep as prose. The instruction: Use
- . Need to capture all duties listed under "Sale Team support". Let's extract them:
List:
- Assist the North American sales team to grow revenue and maximize market share from the travel community for Relais & Châteaux member hotels
- Assist in planning and execution of various events, showcases, sales blitzes, missions, conferences, and FAM trips that involve the North American sales team and possibly other markets. This will include, but not be limited to venue selection, printing (badges and signage) and onsite assistance when necessary
- Work with International director, North America and regional sales managers and possibly other markets on analysis of reports pertaining to revenue production
- Assist North American sales managers with clients when they are attending sales events or on holidays and are out of office
- Assist Global and International Sales Directors with key account management tasks, specifically American Express and Chase Travel
- Work closely with Paris accounting on tracking payments by members for events
- Assist the International Director and Global Director in all aspects of administrative and organizational tasks along with Sales B2B Coordinator in Paris
- Assist sales team with commission inquiries from travel agencies in the US and in Canada.
- Assist North American sales managers with updating CRM and managing events in Eventmaker for tracking and reporting purposes
- Assist North American sales managers with updating preferred partner program list of participating members and work with SynXis team to assure compliance by member hotels that have committed to the program
- Assist VIP agencies in North America with confirming Relais & Châteaux member hotels through R&C central reservations/SynXis while working closely with the reservations team
- Build effective working relationships with the Relais & Châteaux member hotels and restaurants, and Relais & Châteaux teams at HQ through verbal and written means
We need to ensure we keep all details.
- Qualifications: we need a