Sales Coordinator II

About the role

The Sales Coordinator II supports the sales strategy and sales enrollment initiatives to ensure annual sales goals are successfully achieved, working in collaboration with team members and leadership.

Responsibilities

• Provide support for internal systems tracking of sales and commissions in collaboration with Leadership.
• Manage daily onboarding of agents, including validation of required trainings, current and active licenses, and proper appointments using appropriate systems and defined processes.
• Coordinate agent commissions by collaborating with IT, Payroll, and Accounting departments as needed.
• Maintain the Agent Appointment database for brokered agents.
• Administer the SAP Workflow and ICM systems in all aspects of brokered agent onboarding, commission tracking, and payments in collaboration with Leadership.
• Identify opportunities for process improvements and create and document standard operating procedures for all job functions.
• Serve as the primary point of contact for broker questions related to members, commissions, appointments, and material ordering with a goal of one-call resolution.

Requirements

• Associates degree in business administration, communications, marketing or related field, or equivalent years of relevant experience.
• Minimum of two (2) years of experience in customer service, preferably in the sales and marketing industry.
• Exchange, Medicare, Medicaid Managed Care, or Commercial Health Insurance experience is preferred.

Skills

• Effective use of CRM systems.
• Proficient in Microsoft Suite, including Word, PowerPoint, and Excel.
• Maintain regulatory knowledge for compliance with state regulatory insurance, CMS, and CareSource requirements.
• Excellent written and verbal communication skills.
• Ability to work independently and within a team environment.
• Excellent interpersonal skills with a high level of professionalism.
• Effective problem-solving skills with attention to detail.
• Effective listening and critical thinking skills.
• Ability to develop, prioritize, and accomplish goals.

Pay

$47,400.00 – $76,000.00. Salary is determined based on a combination of education, training, experience, position scope and complexity, discretion and latitude required, and other internal and external data. Bonus eligibility may apply based on company and individual performance.