Sales Coordinator I

Job Summary

The Sales Coordinator will provide administrative support for the Field and ISG Sales groups in Wilkes-Barre, PA. Coordinate new construction service installation orders and scheduling. This position is on-site 4 days a week in the office in Wilkes-Barre, PA and one day remote. Ideal candidates can live in the following areas: Wilkes-Barre, Archbald, Hazleton, Carbondale, Clarks Summit, Mountain Top.

Duties and Responsibilities

• Input all necessary data in SAP, DOJM, Design Manager and Fieldbook systems.
• Ensure all necessary paperwork is processed so the customers receive service in a timely manner and reports are kept up to date.
• Provide the necessary support for ISG and Field Sales.
• Take incoming calls from builders and contractors and direct as needed.
• Communicate with builders to schedule service installations and set up new accounts.
• Aid area sales with customer contact as it pertains to customer follow up, canvassing, direct mail & telemarketing.
• Respond to customer complaints and other customer issues.

Knowledge, Skills And Abilities

• Associate degree or greater preferred, but not necessary.
• Experience in an office environment with the ability to work with the public on a daily basis.
• Proficiency working with DOJM, SAP, Fieldbook, ESRI, and Microsoft Office along with any other relevant systems is preferred.
• Strong communication (both written and oral), and interpersonal skills.
• Ability to speak clearly and concisely to potential customers.
• Well organized and reliable.

Education and Experience

• Associate degree, preferred
• 1+ years of experience, preferred

Company Information

UGI Utilities, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.