Sales Coordinator

YuMe (part of the Maxx Group) is an award-winning global toy brand that dreams of bringing people together through imagination, fun, and entertainment. Inspired by the Japanese word for “to dream,” YuMe is recognized for its highly stylized plush and toy lines, featuring popular entertainment brands such as Stranger Things, Disney, Wizarding World, DC Comics, Power Rangers, Nerf, My Little Pony, Transformers, Baby Shark, Among Us, JuJutsu Kaisen, and many others.

About the role

The primary focus of this role is back-office support for our North American internal and outside sales teams, as well as coordination with overseas offices. The Sales Coordinator will manage the execution and fulfillment of retail merchandise to ensure accurate and on-time delivery. We currently operate on a 4/1 hybrid schedule, and only local candidates will be considered. This opportunity offers significant potential for advancement, ideal for someone seeking career development in the consumer products and toy industries.

Responsibilities

• Sales & Product Sample Support
  • Support the Sales Team in managing assigned accounts, including new customer onboarding, customizing marketing programs for retailers, coordinating purchase orders, monitoring sales activities, and generating sales analysis.
  • Liaise between new customers (retailers, distributors, sales reps, and agents) and the Hong Kong Finance team to complete onboarding documents.
  • Assist in the customer vendorization process, coordinating with internal teams (Sales, Finance, and Legal) to ensure all requirements are met.
  • Work closely with the warehouse team for processing and shipping domestic orders.
  • Follow retailer routing guides for shipping products.
  • Manage and maintain retailer-specific systems and portals (e.g., Walmart’s RetailLink, Target, GameStop, etc.).
  • Collaborate with the e-Commerce team to ensure product strategies are met (e.g., MAP pricing, product exclusives).
  • Manage all aspects of sales samples and delivery between international offices (Hong Kong, Toronto, London, and Mexico) and from the sales team to distributors, retailers, and customers.
  • Support Finance and Administration to validate stock accuracy and report gaps.
  • Handle incoming/outgoing inventory control and record keeping.
  • Perform QC (customer returns/spot checks).
  • Identify and report slow-moving products.
• Showroom & Tradeshow Management
  • Plan, coordinate, and set up trade shows.
  • Collaborate with 3rd-party vendors to design, plan, and construct exhibition booths.
  • Manage the product showroom and inventory to ensure availability for sales requests and customer replenishment needs.
• Product Development
  • Participate in product briefings on new product development and ongoing projects.
  • Brainstorm with marketing, account, and creative teams to develop product and marketing campaigns.

Requirements

• Previous experience supporting Walmart is required.
• Strong working knowledge of Walmart systems is required: Retail Link, Scintilla, Item 360, QMS, NOVA, Supplier One.
• Replenishment experience is required.
• Experience managing item setup and retailer maintenance processes.
• Strong Microsoft Excel and PowerPoint skills.
• Highly organized with strong attention to detail.
• Strong communication and follow-up skills.
• Team-oriented mindset with a positive attitude.

Schedule

This role operates on a 4/1 hybrid schedule.