Sales Coordinator

Essential Duties & Responsibilities

• Provide general support to the Sales, Catering, and/or Marketing leaders from the clerical/administrative perspective.
• Maintaining general organization and efficiency within the office, including, but not limited to, file maintenance, general paperwork, office supply inventory, VIP guest gifts, and general office ambience.
• Respond in a professional and timely manner to any guest/client inquiries/requests, which may come to the Sales division.
• Responsible for merging contracts, proposals etc. within Delphi, as well as any other necessary data entry within Delphi, Microsoft Word, Excel, Outlook, or any other related program.
• Prepare, assist with execution, and follow up on site visits, including liaising with other departments to ensure that all necessary materials are in place and distributing necessary communication throughout the hotel regarding site visits.
• Attend daily sales business review meetings and assist with disseminating information that is shared in the meeting to all necessary parties.
• Anticipation of needs for upcoming FAM trips, site inspections, group arrivals, VIP arrivals etc. Being proactive to ensure requests, which may be forthcoming, are completed in advance.
• Anticipating customer needs and assisting with answering questions and providing solutions.
• Conducting hotel tours and site inspections as required.
• Prepare all monthly sales reports, including but not limited to, revenue management, booking analysis and incentive calculation reports for individual and team production, submitting accurate reports in a timely manner.

Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Consistently maintains positive demeanor.
• Assumes responsibility for personal growth and development.
• Counsults with supervisor to identify opportunities for personal growth and development.
• Acts and dresses professionally at all times; sets standards for all associates.