Sales Coordinator

Why Work at Rehlko

Our work is guided by our purpose: creating an energy‑resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource—energy—that ensures safety, security, and independence for people around the world. Team members push boundaries, continue to innovate in an ever‑changing landscape, and keep up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, micro‑grid controls and management, and clean‑energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko you have the freedom to identify, create, and deliver solutions—large and small—that help people and communities thrive in the moments that matter. Our team members are the essential energy that powers the organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility, empowering every employee to actively participate in our “Zero Is Possible” safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy‑resilient world for a better future!

Why You Will Love this Job

The Sales Coordinator will be responsible for managing the end‑to‑end processing of residential generator orders within SAP, including accurate data entry, order tracking, and analysis to ensure timely and error‑free fulfillment. You will effectively prioritize and handle multiple responsibilities using Salesforce Service Cloud (CRM), such as responding to phone calls, emails, and order requests, while meeting established service level agreements (SLAs). The role delivers consistent, professional support to both internal teams and external partners throughout the entire order lifecycle. This position requires onsite work at our Glendale, WI office for the initial three months to support onboarding and team integration; thereafter, it transitions to a hybrid work model.

Specific Responsibilities

• Process incoming orders quickly and accurately in SAP.
• Review and validate orders for correct pricing, product specifications, discounts, and customer‑specific delivery requirements.
• Resolve invoice‑related issues, including credit requests and customer deductions, in a timely manner.
• Respond to order status inquiries, changes, and expedite requests from dealers and wholesalers.
• Collaborate with internal teams—including Sales, Credit, Pricing, and Logistics—to resolve any issues preventing timely order fulfillment.
• Participate in order testing and support process updates or system changes.
• Manage incoming communications (emails and phone calls) using Salesforce Service Cloud, ensuring professional and timely responses.
• Access and update order information through customer‑specific portals.

What We Offer

• Competitive compensation and benefits
• Work‑life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace