Jobs · Customer Service · Massachusetts

Sales Coordinator

Red Thread · Boston, MA · 4 mo ago
HybridCustomer ServiceFull-time

Job Functions

  • Completes processing of routine quotes.
  • Covers and releases all orders in accordance with established department procedures.
  • Processes vendor acknowledgments and follows up on inconsistencies and changes.
  • Processes customer acknowledgments.
  • Tracks and troubleshoots orders from inception through completion.
  • Coincides requests for delivery, service and installation with internal departments.
  • Serves as primary customer contact for order status questions.
  • Aids in the investigation and resolution of accounting issues.
  • Maintains accurate and standardized files.
  • Aids in assembling and presenting bids and proposals as necessary.
  • Fields Sales Rep’s phone calls as necessary.
  • Completes special projects as assigned.

Attributes of a Successful Sales Coordinator

  • Enjoys quantitative work and making decisions guided more by data than intuition.
  • Sets out inaccuracies and looks critically at information.
  • Focusses on detail and likes to be methodical, organized and systematic.
  • Makes finishing tasks a high priority and exhibits persistence in completing a task.
  • Adheres to process and attempts the rationale behind them.

Skills & Abilities

  • Intermediate PC Skills: MS Word and Excel.
  • Displays solid interpersonal skills and works well in a team environment.
  • Communicates clearly and professionally, both verbally and in writing.
  • Detail oriented and organized.
  • Ability to problem-solve independently.
  • Ability to multi-task and clarify priorities.

Pay

$50k - $65k (based on experience). Plus bonus.

Benefits

  • We offer a highly competitive compensation and benefits package including medical, dental, STD, LTD, Life/AD&D, 401(k), paid time off and paid holidays.

Company Information

  • We are an Equal Opportunity Employer.

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