Sales Coordinator

Position Summary

The Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.

Essential Job Functions

- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. - Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. - Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities. - Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel. - Comply with standards and regulations to encourage safe and efficient hotel operations. - Keep immediate supervisor informed of all matters requiring their attention. - Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions. - Send proposals and/or invoices accurately, timely and professionally. - Perform research functions on competitive hotels, venues, clients, trends and prospects. - Gather and assemble sales collateral and correspond with clients. - Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.

Experience and Education

- Progressive experience in a hotel environment - Experience in administrative functions, telephone, email and filing systems - Experience with Delphi FDC, Sales Pro, brand's PMS and/or sales related applications a plus - Proficient in Microsoft 365 or similar computer applications - Minimum High School Diploma or Equivalent

Benefits

- Comprehensive Medical/Dental/Vision benefits - 401K - Generous PTO program - Opportunity to join a winning culture recognized for rewarding career advancement within the company