Sales Coordinator

About the Role

We are a growing audiovisual integration firm serving commercial, residential, and institutional clients throughout the Wilmington, NC area. We are seeking a Sales Coordinator to act as the liaison between sales, project management, and operations — owning CRM data and sales support to ensure no lead, opportunity, or deal detail falls through the cracks.

Location: 6622 Gordon Rd Ste H, Wilmington, NC 28411 (on-site; not remote or hybrid).

Responsibilities

• CRM & Pipeline Management: Own and maintain the CRM for leads, opportunities, and deals. Maintain reporting/dashboards for sales leadership.
• Deal Schedules & Sales Operations: Maintain deal schedules and coordinate key dates across sales, procurement, and project management. Review proposal/quote documentation and track contracts/change orders through handoff.
• Lead & Opportunity Management: Qualify inbound leads and route to the right Account Executive. Manage unassigned leads and conduct outbound cold calling to generate and revive leads.
• Team Coordination: Liaise between sales and project management during handoff, attending internal meetings for pipeline updates. Support Business Development Specialists with admin tasks (quote prep, follow-ups, order status).
• General Sales Support: Assist with sales collateral, presentations, and proposal templates. Support sales reporting, forecasting, and process documentation as the team grows.

Requirements

• 2+ years of experience in sales support, admin, or customer service (ideally in design, construction, or tech).
• Comfort with outbound prospecting and lead qualification.
• Skilled in CRMs (Zoho, Salesforce, Pipedrive).
• Excellent written and verbal communication in English.

Core Values

• Integrity: Always do the right thing and are fair to all—our customers, employees, vendors, and company.
• Dedication: Committed to delivering superior products and services through hard work and continuous education and training.
• Respect: Appreciate the abilities and opinions of all and value their contributions that help us achieve our goals.
• Teamwork: Treat each other with trust and respect, commitment to completing a shared goal.

Benefits

• 60% paid health insurance for employee (access to other types of insurance and HSA).
• 2% gifting to Simple IRA.
• Paid time off: 2 weeks (year 1), 3 weeks (years 2–4), 3 weeks (year 5+).
• 7 paid holidays.

Pay

$27.00 - $33.00 per hour.

Schedule

Full-time (40 hours per week), Monday–Friday, 8:00 AM–5:00 PM.