Sales Coordinator

About the role

The Hotel Sales Coordinator provides administrative and operational support to the Sales team while assisting clients with booking meeting and event spaces. This role serves as a key liaison between clients, hotel departments, and external vendors to ensure seamless planning and execution of meetings, events, and group business. The Hotel Sales Coordinator plays an essential role in delivering exceptional customer service and supporting revenue-generating sales initiatives.

Responsibilities

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client/booker questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Coordinate internally with the sales & marketing team.
• Generate reports, prepare proposals, collections details, and coordinate with clients & suppliers.

Benefits

• Comprehensive benefits package including medical, dental, vision, disability, and life insurance.
• Generous 401(k) retirement match.
• Paid holidays and paid time off.
• Employee Assistance Program and Fund.