Sales Coordinator

About Us

Palziv North America is a world-class manufacturing supplier of chemically Cross-Linked bun (Vizion™) foam and chemically Cross-Linked roll (Fuzion™) foam. These Cross-Linked foams are produced with the latest technological advancements and offer superior product performance. Part of a global conglomerate, our Research and Development teams drive innovation in Cross-Linked foam materials across our global operations. Palziv NA has strong supply networks with two manufacturing plants and three distribution locations in North America.

Responsibilities

• Process customer orders, returns, and inquiries promptly and accurately via phone, email, and eCommerce platforms.
• Coordinate with operations, logistics, and sales teams to ensure timely fulfillment and delivery of customer orders.
• Create and maintain reports on customer activity, order trends, and sales performance.
• Assist in implementing promotional campaigns and coordinating with marketing for online product visibility.
• Perform other duties as assigned.

Requirements

• 2+ years of experience in customer service, inside sales, or account management, preferably in a B2C or eCommerce setting.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word) and CRM or ERP systems.
• Ability to multitask, prioritize responsibilities, and work independently in a fast-paced environment.
• Must be able to lift up to 50 lbs. on a regular basis.

Preferred Qualifications

• Familiarity with shipping platforms (e.g., FedEx, UPS, DHL).
• Experience working with big-box retailers such as Home Depot, Wayfair, and Amazon.
• Familiarity with vendor portals (e.g., Amazon Seller Central, Wayfair Partner Home, Walmart Retail Link).
• Experience with inventory management or logistics coordination.