Sales Coordinator

The Obama Foundation’s mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in their communities. On Chicago’s South Side, we’re creating a global center for change with coordinated programming, community outreach, educational moments, and events that invite visitors to turn hope into action.

About the role

The Sales Coordinator will provide administrative, sales, and client-service support for the Obama Presidential Center’s event rental business. Responsibilities include managing inquiries, site tours, proposals, client follow-up, sales materials, pipeline records, and handoff documentation to ensure alignment with department revenue goals.

Responsibilities

• Serve as an initial support contact for event rental inquiries, using approved templates to acknowledge inquiries, gather event details, and route qualified leads.
• Assist with the preparation of event rental proposals, space recommendations, estimates, sales packets, presentation materials, and client-facing documents using approved pricing, templates, and brand standards.
• Coordinate client site tours and assist in preparing for and following up after meetings and tours, including scheduling, calendar holds, compiling client information, and tracking next steps.
• Maintain accurate records in the CRM, sales tracker, or pipeline management system, including client contact information, inquiry source, event details, proposal status, contract status, and payment milestones.
• Conduct market, prospect, and competitive research to support event rental sales strategy, including peer venues, market trends, target lists, and outreach trackers.
• Support the handoff process from Event Sales to Venue Management by preparing complete handoff packets, including contracted scope, client expectations, and event details.
• Perform other duties as assigned.

Key Deliverables

• Timely and accurate intake of event rental inquiries to improve client responsiveness and sales conversion.
• Well-maintained CRM, pipeline, and sales tracking records for forecasting, reporting, and revenue visibility.
• Professional and accurate proposal packets, sales materials, and client-facing documents aligned with approved templates and brand standards.
• Efficient site tour coordination and strong administrative support for the sales team.
• Clear and complete handoff documentation and consistent status tracking.
• Accurate sales activity reporting.

Requirements

• Experience supporting client inquiries, scheduling meetings or site tours, preparing materials, maintaining trackers, organizing files, and managing follow-up in a fast-paced environment.
• Strong organizational skills and attention to detail, with the ability to manage multiple inquiries, deadlines, documents, calendars, and follow-up items simultaneously.
• Strong written and verbal communication skills, including professional communication with clients, internal stakeholders, vendors, and cross-functional partners.
• Ability to use approved templates, pricing guidance, and communication standards accurately, while escalating questions related to pricing, contracts, or operational feasibility.
• Experience using CRM systems, sales trackers, Google Workspace, Excel/Google Sheets, presentation tools, and shared drives.
• Strong hospitality orientation and ability to support a professional, welcoming, and service-oriented client experience.
• Flexibility to work early mornings, late nights, weekends, and holidays, including both indoor and outdoor environments on campus.
• Ability to work onsite at the Obama Presidential Center in Jackson Park and/or other Obama Foundation locations in Chicago.

Pay

The salary range for this role is $51,965 to $64,980.