Sales Coordinator

About the role

This is not a passive receptionist job. This is a high-impact, dual-role position combining consultative relationship sales with agile daily dispatch coordination. You will own the sales pipeline—taking inbound warm leads and driving them through the conversion funnel from one-time cleans to long-term, recurring weekly or bi-weekly services.

Key Responsibilities

• Inbound Conversion & Follow-Up: Respond rapidly to warm inbound residential and commercial leads via phone and text. Listen actively, build immediate trust, and consultatively close the sale.
• The Fortune is in the Follow-Up: Proactively manage the sales pipeline. Reach out to one-time clients and follow up diligently with pending estimates to convert them into high-value recurring accounts.
• KPI & Analytics Tracking: Track and report daily sales metrics (e.g., number of leads received, one-time conversion rates, and recurring service conversion percentages).
• Operational Multi-Tasking & Dispatch: Seamlessly balance incoming sales calls while managing field logistics. Communicate with our field cleaning teams via text and phone to optimize daily schedules, handle real-time field routing changes, and ensure flawless service delivery.

Qualifications

• Minimum 3–5 years of successful sales or high-volume customer success experience.
• Excellent digital literacy (experience with CRM platforms, SMS communication, and scheduling software).
• Deep familiarity with the Northwest Houston / Cypress area to assist with geographical team routing.
• Bilingual (English/Spanish) is a plus, but not required.