Sales Coordinator

About the role

The Shreveport Convention Center, an SMG managed facility, has an opening for a Sales and Marketing Coordinator. The position reports to the Director of Sales and Marketing and is classified as salaried exempt (FLSA). The role manages sales and marketing functions to maximize effectiveness and achieve business goals, with special emphasis on the local business market, and maintains the facility’s booking system.

Responsibilities

• Maintains sales collateral inventory (sales brochures, inserts, direct mail brochures, etc.) and advises the Director when additional materials are needed.
• Coordinates and manages all information input into the facility’s booking system, including revising and updating booking data to ensure accurate information for optimal utilization of meeting and exhibit space.
• Tracks contracts, rental deposits, insurance payments and insurance certificates.
• Provides the Director and other sales personnel with regular updates on outstanding contracts, deposits and certificates of insurance.
• Serves as a liaison with the Director and Legends Corporate MIS Department regarding booking procedures and problems with the booking system.
• Provides assistance to the Sales & Marketing department by acquiring booking requests/information from prospective clients over the telephone or in person.
• Keeps the Director updated and ensures requests are distributed to appropriate staff.
• Creates event files and maintains them.
• Handles telephone inquiries from prospective clients regarding events at the facility.
• Maintains a professional attitude with all clients, vendors, facility staff, hotel staff and senior management.
• Follows up with client requests for information.
• Manages all administrative activities related to sales efforts, including updating booking information in the booking system, maintaining personal customer databases, creating event masters and distributing them, running reports, etc.
• Checks references on Promoter Applications.
• Creates contracts, prints calendars, places holds on the booking system for the Director.
• Manages file cabinets; moves old files to make room for new ones.
• Attends production meetings each week.
• Performs all other duties as assigned by the Director of Sales.

Requirements

• B.A./B.S. degree plus minimum one year of industry‑related experience preferred.
• Excellent interpersonal and communication skills, both oral and written.
• Basic computer skills required, including experience with Excel and Microsoft Word.
• Strong organizational and time‑management skills, flexibility, and the ability to prioritize responsibilities in a fast‑paced environment are essential.