Sales Coordinator

About the role

We believe heartfelt, human connections make people’s lives better—especially the people who work here. Our founder, Bill Kimpton, initiated a new boutique hotel standard where people could connect from the heart, and that purpose still drives us today. Your work here has meaning: you improve the lives of coworkers, guests, owners, and communities, and in return you can expect the same every day.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life have shaped this culture since 1981. We celebrate the lively, rebellious, genuine you—your diverse background, talents, experiences, and plucky personality—because when people can be themselves at work, they shine. We seek out and celebrate people of all kinds who share a knack for creativity, self-leadership, and an innate passion for making others’ lives better. The result is a work environment that’s quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

Responsibilities

• Complete contracts and proposals with accuracy and communicate timely and professionally with clients.
• Coordinate with Sales Managers to execute group bookings in appropriate systems; update any group changes as the Sales Coordinator.
• Set up accurate billing for each individual group.
• Enter pertinent information into Sales, POS, and Event Management systems.
• Regularly assist in booking individual reservations that fall into special rate categories.
• Run group reports through the sales system and continually maintain group bookings in property systems.
• Type, answer telephones, send correspondence, etc. as required.
• Take leads both over the phone and via email, then process them in the sales system.

Requirements

• 2 years of experience in the hospitality industry.
• Bachelor’s degree in hospitality preferred.
• Flexible schedule; able to work evenings, weekends, and holidays.
• Strong understanding of customer and market dynamics and requirements.
• Strong computer skills and proficiency in MS Office.
• Well organized, detail oriented, with excellent follow-up skills.
• Excellent communication skills and a passion for creating personable guest experiences.

Differences Make a Difference

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each employee to understand, accept, and celebrate differences among people, including different personalities, lifestyles, work styles, education, and experience. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities, and genders.

Pay

The hourly pay for this role is $19.00.

Benefits

We offer a comprehensive package of benefits to eligible employees, including paid time off and medical, dental, and vision insurance.