Sales Coordinator

About the role

Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America’s top cities, we provide innovative, data-driven solutions for brands to reach urbanites at scale.

What is the Role?

Intersection is seeking an upbeat, energetic, and self-motivated Sales Coordinator to join the Client Success Team and work in our New York office! This is a fast-paced, detail-oriented, and varied role that is perfect for someone who has experience in sales support within the media/advertising world. The ideal candidate will have outstanding interpersonal and customer service skills, have a drive to learn and the ability to perform sales support responsibilities and thrive within a team environment. Above all, this individual will provide full support to their Sales Account Executive(s), improve the sales cycles by aiding to activate new processes to ensure we live by “The Intersection Way” - maintaining a collaborative and consultative effort with our Clients.

What You Will Accomplish Within your first month:

• Build strong relationships with your Manager, the Account Executives and Account Manager that they support
• Onboard/train with one of the Client Success Sales Ambassadors
• Take a deep dive into learning Intersections media and advertising offerings
• Be a Mentee to other Sales Coordinators to learn the process and systems used within the sales support organization
• Be exposed to all departments within Intersection and experience how they are part of the sales cycle

Within Your First Three-six Months:

• Support your Account Executives/Account Managers by generating and processing contracts, proposals, and presentations that enable Intersection to scale rapidly
• Gain exposure and have daily communication with our Clients/Agencies
• Manage all inventory requests, inventory holds, market avails, media plans / proposals for your Account Executives/Account Managers book of business
• Generate targeting maps and visuals for RFP responses
• Handle invoicing requests / billing inquiries
• Own the pre-sale lifecycle of a contract: initial market research to contract creation and execution, to artwork / specification requests, track production process
• Research and document competitive requests
• Develop a reputation for being a solid resource and develop the foundational knowledge of our business model and the various media products and assets
• Communicate over email / by phone with internal resources (charting, ad ops, inventory, & account teams) and our Clients to ensure a smooth & positive customer service experience
• Be a member of a great team at Intersection!

You're a Great Fit For This Role Because You have a degree from an Accredited Institution

You have 1-2+ years relevant work experience in a customer-facing customer success, account management or strategic consulting organization

You can multi-task a number of different items

You enjoy collaborating with people to get work done, but know when to take ownership of a task

You demonstrate a high level of accountability for both your work and the work of your team

You have strong attention to detail and can spot and fix errors

You work fast but thoughtfully, and make suggestions for efficiencies along the way

You have knowledge of Adobe and Microsoft Office Suite and do not mind busy work utilizing these tools for RFPs

Total Cash compensation

$50,000 - $52,000

Hybrid Work Policy

Our team operates on a hybrid schedule to balance flexibility with face-to-face collaboration. We require all employees to be in the office every Tuesday and Wednesday. Please note that starting in September, this requirement will transition to three days per week (Tuesday, Wednesday, and Thursday), with the flexibility to work remotely for the remainder of the week.