Sales Coordinator

About the Role

Malibu Jack's is a proud member of the Five Star Parks and Attractions Family of Fun, offering an incredible indoor theme park and event space built for fun for all ages. We feature hundreds of arcade games, go-karts, mini golf, roller coasters, laser tag, and jump attractions, along with some of the best party and event spaces in the city. This full-time, hourly position comes with a competitive compensation package including uncapped commission, a comprehensive health and benefits package, and a work-friendly schedule.

Responsibilities

• Sell, plan, and coordinate all aspects of birthday and group events held at the park.
• Solicit new customer relationships while maintaining existing ones to drive revenue and events year-round.
• Target external markets including birthdays, school events, field trips, corporate events, receptions, and personal milestone events (e.g., holiday parties, school athletic banquets, fundraisers).
• Act as an ambassador for the park, fostering relationships with individuals and corporations to ensure repeatable and predictable business while prospecting for new events.
• Represent the park at community and networking events to heighten awareness within the city.
• Serve as a positive role model in social media and public forums through active and consistent participation.
• Collaborate closely with the operations team and staff to communicate upcoming events.
• Conduct outreach to book new events as directed by the Sales Director.
• Develop and execute a definitive sales and marketing plan to achieve and exceed departmental revenue goals and budgets.

Requirements

• 1 year of related experience, preferably in the hospitality or service industry, or an equivalent combination of education and experience.
• Positive, engaging, and team-oriented attitude.
• Proficient in computer software, including Microsoft Word, Excel, and CRM systems.
• Strong time management, organization, and prioritization skills.
• Excellent customer service orientation with a focus on customer satisfaction.
• Strong leadership and people skills, with the ability to build and foster a team environment.
• Previous sales experience preferred but willing to train.
• Valid driver’s license required.

Physical Requirements

• Ability to stand for long periods, walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch, or crawl.
• May be required to lift or move objects up to 20 pounds.

Benefits

• Uncapped commission.
• Comprehensive health and benefits package.